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Office Support

Company: CORESTAFF Services
Location: Fort Myers
Posted on: October 19, 2020

Job Description:

Office Support "Order Management Specialist" Our client in Fort Meyers FL is looking for an ---Order Management Specialist--- In this group you will be working with a team of highly motivated and talented people who are responsible for the accurate, timely and efficient processing of customer contracts, and booking orders as per the companies policies and guidelines. You will review contracts for accuracy and provide recommendations to ensure they comply with established SOX (Sarbanes Oxley) policy, pricing policy and country specific laws. You will process contracts through Oracle based order entry system to provide clients with their deliverables and invoice. This is a very entry level role where you will work with others to train and learn as you go. Help review and prepare sales agreements with Sales before presenting to Client; provide updated language, calculation of credits for re-writes and recommendations for edits or further approvals before submission to Client Review order packages for accuracy and compliance within booking guidelines, SOX, contractual language, country specific laws and pricing Understand and adhere to all corporate guidelines for legal, pricing, penalties, discounts, termination /out-clauses, product/service, Gold Notes, SOX and country specific laws Review new and existing services before transacting; complete Order Check List and Mapping Sheet. Work with all business units if approvals and key data are missing ensuring Gartner maximizes sales bookings for the month / quarter and ensure timely activation of client services Enter all specific Client/ Sales data into the order entry system, update and maintain service agreements and invoice clients in accordance with the contractual terms Review Transaction Verify report after booking for accuracy. Process invoices each month and follow up with Sales for purchase orders and signed agreements for letter of intent bookings Electronically file all emails and contractual documentation in the corporate e-file system Impact: Client/Sales satisfaction, Clients immediately access their services, Sales immediately views their attainment of quota to forecast to bookings for Sr VP Sales, Sales are compensated accurately, Client data accurately flows to all Company databases, systems and Client Connect. Revenue recognized accurately and increases our cash flow by the accuracy of invoices to Clients Expected Results: Review and book service agreements for Sales within 24 --- 48 hours. Once authorized, process complete and accurate orders within 24-48 hours; Orders processed with a minimum of 95% accuracy What you need to have to successful in this role. High School Diploma required; Associates Degree or equivalent work experience preferred. 3 or more years of related office experience in one of the following areas: Administrative Sales Support, General Accounting and Invoicing or Customer Service Knowledge of Microsoft Excel Excellent time management skills and ability to meet tight deadlines Excellent customer service skills problem-solving skills; Attention to detail Excellent oral and written communication skills Effective listening skills Strong initiative; Ability to work in a fast paced, high pressure environment Ability to adapt to a constantly changing environment Strong interpersonal skills; Strong team player Ability to build strong internal/external business partnerships Any Knowledge of ORACLE OR CRM system would be a plus Ability to communicate with a diverse audience Corestaff Services is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. Corestaff Services is not associated with Core Staffing Services, Inc. which operates in the New York metro area.

Keywords: CORESTAFF Services, Fort Myers , Office Support, Administration, Clerical , Fort Myers, Florida

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