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Service Writer

Company: Legendary Automotive & Truck Service
Location: Fort Myers
Posted on: January 15, 2023

Job Description:

Job description
Legendary is a trusted family-owned business that has been providing top-quality auto repairs to our customers. We provide a friendly and team-oriented work environment. We are a team of dedicated professionals who share the goal of helping people keep their cars reliable, safe and valuable. With 4.8 rating on over 455 Google Reviews, we -pride ourselves on being an honest shop where our customers know that they can trust in us to help them make smart decisions regarding their car care needs.
What We Do: We service most Cars, Light-Medium Duty Trucks & Diesel, accept most extended warranties and our services include everything from oil changes & scheduled maintenance to diagnostics and major repairs.
Top level tools and equipment, and we provide good opportunity to advance your career in the automotive industry.
As a Service Writer, you are expected to maintain the highest quality service for customers with HIGH TONE & POSITIVE ATTITUDE ! Be the liaison between our automotive technicians and the customers, take good care of customers and really care about the customers you come across.
Responsibilities:

  • Record marketing data such as referral sources (in the internet), and send data to the Marketing Department.**
  • Collecting money for weekly deposits - assisting in receiving any and all payments and cash handling**
  • Taking phone calls
  • Making appointments
  • Contacting customers, follow-up calls, and scheduling future vehicle repair and maintenance
  • Delivering inspection reports to customers and relaying the importance of the work recommended
  • Prepare estimates for customers
  • Find, source, order, receive parts and organize them
  • Assist in assigning vehicle work to technicians
    Qualifications:
    • Knowledge about parts for different makes and models of vehicles, foreign and domestic
    • Ability to order vehicle parts on your own without much assistance
    • At least 3 years of service writing experience in automotive profession
    • Must be detailed in writing and have good communication skills
    • Sales skills
    • Phone skills
    • Computer skills including at least - Excel, Google Docs, Google spreadsheet, Point of Sale systems
    • Ability to type on a computer fast enough to reach 45 words/minute
    • License Requirements - Clean Driver's License
    • Drug Free
    • Proficient in English with speech, writing, listening
    • Authorized to work in the US for a US employer
    • Education Requirements: High School Graduate or Equivalent
      Additionally:Must follow policies and procedures of the companyMust keep and demand a clean work areaExperience working in independent auto repair shops is a plusExperience being an automotive technician is a plus
      Pay: $40,000.00 - $75,000.00 per year
      Schedule:
      • 8.5 hour shift
      • Day shift
      • Weekdays
      • NO Saturdays or Sundays
        Benefits:
        • Paid time off
        • Relocation assistance
        • Sales Consultant/Service Writer training is available
        • Supplemental pay types - Bonus pay, Commission pay -
        • Paid holidays
        • Uniforms
        • Referral program
        • Health Insurance
        • Employee Discounts

Keywords: Legendary Automotive & Truck Service, Fort Myers , Service Writer, Advertising , Fort Myers, Florida

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