Care Management Assistant

Company: Lee Health
Location: Fort Myers
Posted on: January 8, 2022

Job Description:

Job SummaryAre you looking for an opportunity to utilize your clerical or customer service skills in a hospital environment or utilize your health care setting skills away from the bedside? You have found the perfect opportunity if you have:* Strong clerical and customer service skills* Willingness to work in a hospital environment and assist the care management department* Ability to prioritize* Comfortable navigating electronic recordsWE OFFER:* An interdisciplinary team approach whose assistance aligns with patient and family goals* A comprehensive orientation program and preceptorship dedicated to the success of our new employees* Ongoing educational opportunities to keep staff up to date on process improvements and regulatory requirements* A supportive experienced leadership teamAs a Care Management Assistant, you will work collaboratively with the Care Management team to assist with completing tasks necessary to facilitate patient and family or patient representative access to agencies, transportation, and services within and beyond acute care; performing multiple activities that support a seamless transition of patients from the inpatient hospital setting to home or the next level of care. Requires contact with patients and their representatives and will also include contact with hospital staff, community resource agencies and payer representatives.Educational RequirementsRequired:* High School Diploma or EquivalentAdditional Requirements:* Associates or medical assistant degree - PreferredExperienceRequired:* 1 Year in Clerical/AdministrativePreferred:* Hospital or Post Acute experienceAdditional:* noneState of Florida Licensure RequirementsRequired:* noneAdditional Requirements:* noneCertifications/Registration RequirementsRequired:* nonePreferred:* noneAdditional Requirements:* noneOther RequirementsBasic knowledge of Microsoft Office, excellent communication and customer service skills, ability to multitask responsibilities. Calm, professional demeanor.Work Type:Full TimePrimary Shift:Shift: Shift 1Department:Care ManagementLocation:Gulf Coast Medical CenterUS:FL:Fort Myers

Keywords: Lee Health, Fort Myers , Care Management Assistant, Executive , Fort Myers, Florida