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Customer Service and Management

Company: Farmers Insurance-Charles Harrod Agency
Location: Fort Myers
Posted on: July 29, 2022

Job Description:

Job DescriptionAre you looking to start a sales career or break into the insurance industry? We want highly motivated and determined job seekers to APPLY TODAY. No matter your sales experience, we'll invest in your success. We understand that it takes time to build a business, to develop the proper skills and understanding, and to excel in this field. We provide our new Sales Representatives with ongoing training and support on their path to success so they can best serve our customers!

Benefits

Base Salary with Commissions Bonus OpportunitiesPaid Time Off (PTO)Weekends OffHolidays OffHands On Training

Responsibilities

  • Process customer policy change requests.
  • Handle all incoming claim calls from customers.
  • Complete Evidence of Insurance requests.
  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Take premium payments from customers.
  • Return all phone messages promptly.
  • Thoroughly understand and follow all underwriting, rating and compliance requirements.
  • Generating insurance quotes.
  • Provide exceptional customer service.
  • Maintain client relationships with follow up phone calls.
  • Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
  • Presents and explains insurance policy options based upon prospective client needs and their personal goals.
  • Uphold the wants and needs of your customers
  • Call prospective customers by operating VOIP telephones, automatic dialing systems, and other internet technologies.
  • Educate clients on the insurance policies that best suit their needs

    Requirements

    • Possess an upbeat, positive and enthusiastic attitude.
    • Excellent Communication/interpersonal skills.
    • Confident, self-starter who works well independently.
    • Must have ability to multi-task.
    • Professional phone etiquette.
    • Works well with other employees and is a team player with a positive attitude.
    • Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
    • Be capable of handling customer rejection.
    • Be equipped with great listening and closing skills.
    • No insurance experience required but must be willing to learn

Keywords: Farmers Insurance-Charles Harrod Agency, Fort Myers , Customer Service and Management, Executive , Fort Myers, Florida

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