Installation Service Technician Manager
Company: Ferguson Enterprises, LLC
Location: Fort Myers
Posted on: August 2, 2022
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Job Description:
Job Description: Ferguson is North America's leading value-added
distributor across residential, non-residential, new construction
and repair, maintenance, and improvement (RMI) end markets.
Spanning 34,000 suppliers and more than one million customers, we
deliver local expertise, value-added solutions, and the industry's
most extensive portfolio of products. From infrastructure,
plumbing, and appliances, to HVAC, fire protection, fabrication,
and more, we make our customers' complex projects simple,
successful, and sustainable.Ferguson is seeking the right
individual to fill a need for an Installation Service Technician
Manager for our Kitchen Art division. The Installation Service
Technician Manager will ensure that all aspects of field service
performance are in line with Kitchen Art standards and practices.
Serving as a communication hub for the various field elements, they
will coordinate efforts with the Project Managers, Service
Technicians, Warehouse Associates, and Installation Crews. They
will serve as a link between our builders and the design/order team
to ensure projects are being accurately executed.ResponsibilitiesAs
an Installation Service Technician Manager, you will:Work closely
with Director of Field Operations and Warranty Manager to ensure
delivery and install processes are maintainedProvide installation
and engineering feedback to design team on custom drawingsMentor
and educate incoming service techniciansProvide oversight as direct
manager for the service techniciansJob site visits to ensure
Kitchen Art Standards are being heldManage labor and installation
job costs to ensure margins are heldServe as a contact for
Directors of Construction and the like in order to cultivate
relationships with buildersLead and expand stable of installation
crews as necessaryAssist with the management of installersConsult
with associates and customers at job sitesPerform quality checks on
the installation work to ensure proper installation practices are
usedVerify that all necessary paperwork and documentation related
to the installation is complete and accurateHandle installation
related issues and provide solutionsPlan, schedule, or coordinate
project activities to meet deadlinesParticipate in leadership
meetings and represent associate concerns, policies, and guidelines
to the management teamConduct regular associate meetingsRepresent
the organization to customers, associates and leadership as
neededQualifications A 4-year degree or equivalent
experiencePrevious experience in managing teams preferredPrior
experience directly installing cabinets preferredAbility to
function effectively without daily oversight from managementStrong
written and verbal communication skills with ability to communicate
across all levels of the organizationDemonstrated attention to
detail coupled with organizational skillsExcellent analytical and
problem-solving skillsAbility to organize and prioritize
workAbility to develop and deliver effective presentations to
groupsAbility to lead and motivate individuals and teamsAbility to
effectively use standard hand tools (hammer, pliers, screwdriver,
etc.) and electric tools (table saw, jigsaw, circular/miter saw,
etc.)Proficient use of computer systems such as Microsoft Office
and web-based data systemsMust be willing to travel within assigned
territoryFerguson is dedicated to providing meaningful benefits
programs and products to our associates and their families-geared
toward benefits, wellness, financial protection, and retirement
savings. Ferguson offers a competitive benefits package that
includes medical, dental, vision, retirement savings with company
match, paid leave (vacation, sick, personal, holiday, and
parental), employee assistance programs, associate discounts,
community involvement opportunities, and much more!The Company is
an equal opportunity employer as well as a government contractor
that shall abide by the requirements of 41 CFR 60-300.5(a), which
prohibits discrimination against qualified protected Veterans and
the requirements of 41 CFR 60-741.5(A), which prohibits
discrimination against qualified individuals on the basis of
disability.Ferguson Enterprises, LLC. is an equal employment
employer F/M/Disability/Vet/Sexual Orientation/Gender
Identity.Equal Employment Opportunity and Reasonable Accommodation
Information
Keywords: Ferguson Enterprises, LLC, Fort Myers , Installation Service Technician Manager, Executive , Fort Myers, Florida
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