Support Service Manager

Company: VirtualVocations
Location: Fort Myers
Posted on: September 16, 2023

Job Description:

A company is looking for a Support Service Manager to manage all facets of assigned team(s) including planning, staffing, product evaluation and enhancement, and policies/procedures with focus on departmental and corporate goals.
Key Responsibilities:

Manage performance to ensure competent staff delivers quality results
Give instructions and direction to direct reports and negotiators on individual cases
Maintain client and provider relations by following up on questions and service issues that arise

Required Qualifications, Training, and Education:

Minimum high school diploma and five (5) years' experience in the healthcare or managed care industry
Two (2) years' experience effectively managing staff involved in negotiations and/or sales
Knowledge of claim production standards, medical claim and provider billing procedures, and effective negotiation principles
Good managerial, organizational, time management, and leadership skills
Ability to adjust workflow, interpret data, prioritize and manage time, make decisions using limited or incomplete data, and manage multiple projects

Keywords: VirtualVocations, Fort Myers , Support Service Manager, Executive , Fort Myers, Florida