Commercial Customer Success Manager
Company: VirtualVocations
Location: Fort Myers
Posted on: September 17, 2023
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Job Description:
A company is looking for a Commercial Customer Success
Manager.
Key Responsibilities:
Manage and execute renewals process for all Starter and Growth tier
accounts, globally
Identify any expansion opportunities and collaborate with Account
Executives to expand a contract
Work with assigned Technical Account Managers to identify at-risk
accounts prior to renewal, and create engagement strategies to
improve product adoption prior to renewal discussions
Required Qualifications:
Understanding or experience in the CDP space and data ecosystem
Experience executing commercial strategy, renewals, and
expansions
Experience managing a large, global portfolio of customers
Ability to multi-task and maintain high attention to detail across
multiple projects
Highly organized and detailed person with strong communication and
organizational skills
Keywords: VirtualVocations, Fort Myers , Commercial Customer Success Manager, Executive , Fort Myers, Florida
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