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Commercial Customer Success Manager

Company: VirtualVocations
Location: Fort Myers
Posted on: September 17, 2023

Job Description:

A company is looking for a Commercial Customer Success Manager.
Key Responsibilities:

Manage and execute renewals process for all Starter and Growth tier accounts, globally
Identify any expansion opportunities and collaborate with Account Executives to expand a contract
Work with assigned Technical Account Managers to identify at-risk accounts prior to renewal, and create engagement strategies to improve product adoption prior to renewal discussions

Required Qualifications:

Understanding or experience in the CDP space and data ecosystem
Experience executing commercial strategy, renewals, and expansions
Experience managing a large, global portfolio of customers
Ability to multi-task and maintain high attention to detail across multiple projects
Highly organized and detailed person with strong communication and organizational skills

Keywords: VirtualVocations, Fort Myers , Commercial Customer Success Manager, Executive , Fort Myers, Florida

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