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Customer Advocate Manager

Company: VirtualVocations
Location: Fort Myers
Posted on: September 21, 2023

Job Description:

A company is looking for a Customer Advocate Manager.
Key Responsibilities:

Develop relationships with assigned customers, actively listen, establish trust, and gather an understanding of their organization
Devise strategies for increasing customer retention and execute plans to ensure high customer satisfaction
Act as a liaison between product management and the customer, communicating the roadmap and addressing customer needs or issues

Required Qualifications:

3+ years of experience in account management
Insurance agency experience
Experience working with insurance management systems or the Applied portfolio of products
A strong aptitude for strategic thinking and tactical execution
Bachelor's degree or equivalent work experience preferred

Keywords: VirtualVocations, Fort Myers , Customer Advocate Manager, Executive , Fort Myers, Florida

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