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Care Management Centralized Services Lead

Company: Florida Cancer Specialists
Location: Fort Myers
Posted on: November 8, 2019

Job Description:

Company OverviewFounded in 1984, Florida Cancer Specialists & Research Institute is the largest independent medical oncology/hematology practice in the United States. With over 200 physicians, based in 100+ locations across Florida, we are committed to providing world-class cancer care in community-based settings close to home.

Our 3000+ team members enjoy:

Work/Life balance - many locations have no weekend and/or night shift hours

Competitive compensation

Comprehensive benefits package including:

  • Medical, dental, vision, life, and disability insurance
  • Paid time off
  • Holiday pay
  • Tuition reimbursement
  • CEU hours
  • 401(k) with company match

    Our Corporate Office in Fort Myers, FL is searching for a Care Management Central Services Specialist Lead to join our team!ResponsibilitiesThe Care Management Centralized Services (CMCS) Team Lead, under the supervision of the CMCS Supervisor will be responsible for assisting clinics to obtain prescription refills, complete FMLA/Disability paperwork and contact patients with physician approved results.

    Will provide prompt response to telephone inquiries, reports and emails from clinic staff members.

    This position will be responsible for remote assistance with all aspects of non-symptom related triage.

    Will contact patients by phone, email and text.

    Will communicate with other departments as necessary to obtain and give patient information.

    Will maintain accuracy at all times and follow HIPPA guidelines.

    All Care Management Specialists are expected to assist with daily departmental and operational tasks including but not limited to handling mail, receiving phone calls and transferring phone calls.

    The CMCS Lead Specialist will act as a resource for the entire CMCS Team and must be familiar with the processes associated with each category handled by the team.QualificationsEducation: High School Diploma required.

    Previous Experience: One (1) year of experience in the healthcare field or clinic setting with knowledge of oncology preferred.

    Office experience to include: procedure entry with experience in insurance and medical terminology preferred.

    Core Capabilities: Attention to detail, excellent math skills, excellent deduction skills, the ability to work independently, good communication skills, data entry, knowledge of Excel.

Keywords: Florida Cancer Specialists, Fort Myers , Care Management Centralized Services Lead, Executive , Fort Myers, Florida

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