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Remote - Medical Self Pay Specialist

Company: Source Medical
Location: Fort Myers
Posted on: September 22, 2022

Job Description:

Since 1996, Surgical Information Systems ("SIS") has been dedicated to providing surgical care providers with the solutions and services they need to deliver improved operational, financial, and clinical outcomes.

Focused exclusively on perioperative IT, the SIS award-winning product suite [1] is built specifically for the perioperative environment and includes hospital and ASC-focused solutions covering perioperative Electronic Medical Records (EMRs), Anesthesia Information Management Systems (AIMS), ASC business management, and business intelligence and analytics solutions. Services include revenue cycle management to complement SIS's software solutions.

SIS solutions have been recognized by Black Book Research Rankings for consecutive seven years as the No. 1 ranked outpatient EHR. SIS received the Best in KLAS 2022 Award in the ASC category for SIS Charts, SIS' EHR solution. SIS has been recognized as one of the Top 100 Healthcare Technology Companies by The Healthcare Technology Report and as a Top Workplace US & ATL by Energage for two years in a row.

For more information, visit .

We put the health and welfare of our Associates above all else. Because of this strong belief, Surgical Information Systems does require a vaccine for COVID-19 or weekly testing and the wearing of a mask.

[1]Black Book Research Rankings - "Top Technology Solutions: Ambulatory Surgical Centers" February 2020, "Top Technology Solutions: Ambulatory Surgical Centers" April 2019, "Top Ambulatory Electronic Health Records Solutions: Ambulatory Surgical Centers" April 2018, "Top Electronic Medical Records/Electronic Health Records Vendors" April 2017, & "Top Ambulatory Electronic Health Records Vendors Comparative Performance Result Set of Top EHR Vendors," May 2016.

SIS, the SIS logo, and Surgical Information Systems are trademarks of Surgical Information Systems, LLC. AmkaiSolutions, AmkaiCharts, AmkaiOffice, and AmkaiAnalytics are trademarks of Amkai LLC. AdvantX, Vision, and SurgiSource are trademarks of SourceMedical Solutions, Inc. Other company and product names may be trademarks of their respective owner.



The Self Pay Specialist is responsible for collection efforts on Self-Pay Accounts. Will act as the billing office for designated Ambulatory Surgical Centers. Will handle the Accounts Receivable for Clients, generate statements, and contact patients for medical claim payment.


  • Willing to learn software billing systems
  • Generates Patient Statements, uploading to statement vendor daily
  • Places Courtesy Calls to patients regarding outstanding balance(s)
  • Initiates contact through online solutions; like Text Messaging, dialer, etc...
  • Creates and Reports to client(s) Monthly Collections List for accounts that require review and approval to send to Collection Agency and/or written off to bad debt
  • Researches and explains patient financial responsibility, according to Explanation of Benefits and Facilities Self Pay policy guidelines
  • Handles all inbound calls from patients and clients regarding Self Pay Accounts Receivable
  • Researches and Documents all patient contact (inbound or outbound) in clients software system, which includes clear and detailed description of action taken, next step and expected resolution date
  • Monitors and resolves all Self Pay Accounts Receivable upon Self Pay entry or transfer date from Insurance; Follow up at least once every 30 days with more frequent follow up as necessary
  • Credit card payments processed to center in a timely fashion
  • Collaborates cross-functionally within the team, to accomplish adjustment requests, insurance research, etc...
  • Other duties as assigned
  • Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time SPECIFIC KNOWLEDGE & SKILLS REQUIRED:
    • Healthcare billing experience required
    • Healthcare patient collections/customer service experience preferred
    • Knowledge of CPT, HCPCS, ICD-9/10 codes is a plus
    • Knowledge of how to read and understand an Explanation of Benefits is a plus
    • Knowledge of computers and Windows-driven software, Microsoft Excel required
    • Ability to solve problems and everyday tasks with critical thinking
    • Excellent command of written and spoken English
    • Knowledge of Billing Software System - AdvantX, Vision, SurgiSource a plus
    • Cooperative work attitude toward and with co-employees, management, patients, outside contacts
    • Ability to promote favorable company image with patients, insurance companies, and general public
    • Must have a minimum of 40Mbps internet download speed to effectively run SIS Systems We believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion makes us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, protected veteran status, and all other protected statuses

      Surgical Information Systems is an Equal Opportunity Employer and complies with applicable employment laws. M/F/D/V/SO are encouraged to apply.

      At this time we are unable to sponsor H1B candidates

Keywords: Source Medical, Fort Myers , Remote - Medical Self Pay Specialist, Healthcare , Fort Myers, Florida

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