Customer Service Representative - Family Medical Residency Program

Company: Lee Health
Location: Fort Myers
Posted on: November 24, 2022

Job Description:

Location: LMH - Medical Office Building* ---------Department: LPG GME FM LEE* ---------Workdays/Nights: Days2780 Cleveland Ave* ---------Shift: Shift 1* ---------7:00:00 AM to 5:00:00 PMFort Myers, FL 33901* ---------Work Type: Full Time* ---------Exempt: NoJob SummaryWe are ExceptionalLee caring.Why choose to join the Lee Health Community? Having a career with Lee Health offers relocation assistance, exceptional benefits package (including 5% retirement match), and market competitive salary. Because We care.* This role will work Monday to Friday with a rotational Saturday every 3-6 weeks with variable hours from 7am to 5pm*Please attach your most up to date resume for considerationThe Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.Job RequirementsResponsibilities:Educational RequirementsDegree/Diploma ObtainedProgram of StudyRequired/Preferredand/orHigh School Diploma or EquivalentRequiredExperience RequirementsMinimum Years RequiredArea of ExperienceRequired/Preferredand/orLess than 1 YearClerical/AdministrativeRequiredandInsurancePreferredorCustomer ServicePreferredAdditional Requirements1-2 years prior experience required for Lee Health Solutions.State of Florida Licensure RequirementsLicensesRequired/Preferredand/orNot RequiredCertifications/Registration RequirementsCertificates/RegistrationsRequired/Preferredand/orAdditional RequirementsBasic Life Support (BLS) may be required at some locations within 90 days of hire.US:FL:Fort Myers

Keywords: Lee Health, Fort Myers , Customer Service Representative - Family Medical Residency Program, Healthcare , Fort Myers, Florida