Behavioral Health Customer Service Representative
Company: VirtualVocations
Location: Fort Myers
Posted on: September 21, 2023
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Job Description:
A company is looking for a Behavioral Health Customer Service
Representative for a fully remote position.
Key Responsibilities:
Provide advocate care to assist members with clear path to care,
claims understanding and resolution, and educate members with
online resources
Guide members through their plan of benefits, policy and
procedures, and comply with regulatory guidelines
Create an emotional connection with members, anticipate their
needs, and explain their rights and responsibilities
Required Qualifications:
1-3 years of Customer Service experience within a Call Center
atmosphere
Previous Behavioral Health experience
Associates Degree
Medical or Insurance background
High School Diploma
Keywords: VirtualVocations, Fort Myers , Behavioral Health Customer Service Representative, Healthcare , Fort Myers, Florida
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