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Behavioral Health Customer Service Representative

Company: VirtualVocations
Location: Fort Myers
Posted on: September 21, 2023

Job Description:

A company is looking for a Behavioral Health Customer Service Representative for a fully remote position.
Key Responsibilities:

Provide advocate care to assist members with clear path to care, claims understanding and resolution, and educate members with online resources
Guide members through their plan of benefits, policy and procedures, and comply with regulatory guidelines
Create an emotional connection with members, anticipate their needs, and explain their rights and responsibilities

Required Qualifications:

1-3 years of Customer Service experience within a Call Center atmosphere
Previous Behavioral Health experience
Associates Degree
Medical or Insurance background
High School Diploma

Keywords: VirtualVocations, Fort Myers , Behavioral Health Customer Service Representative, Healthcare , Fort Myers, Florida

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