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Customer Service Rep

Company: Express Employment Professionals - (Northeast Corr
Location: Fort Myers
Posted on: January 16, 2022

Job Description:

Customer Service RepresentativeLocated in Fort Myers, FL - - - - - - - - - - - -Job Summary:We are looking for a Customer Service and Data Entry Representative responsible for handling telephone and email inquiries regarding products, product availability, and pricing and order status. Daily processing of orders to include faxed and phone orders with all associated paperwork. This position is required to interact daily with teammates, office personnel and customers. -Duties include:

  • Greets customers promptly and courteously including responding to phone calls
  • Contacts customers and vendors concerning back order status, missing payment information, and other customer service issues.
  • Obtains information and vendor pricing on new product requests. Accurately completes all required information and submits for addition to inventory.
  • Completes paperwork
  • Maintains confidentiality of patient information in accordance with company policy and HIPAA regulations.
  • Completes order confirmations daily. -Competencies
    • Ability to work independently, and in teams, to consistently meet commitments
    • Comfortable working in a dynamic and fast-paced environment
    • Ability to deal pleasantly and effectively with staff and customers via telephone and email
    • High personal discipline, attention to detail and work quality
    • Troubleshooting, problem analysis and problem resolution capabilitiesPosition Type: -Evaluation HirePay: -$15.00Schedule: -M - F 7:30AM - 4:30 PMAbout Express Employment Professionals:Express can help you find the type of job that is a perfect fit for your needs and abilities, and you'll never pay a fee for our services and support; we are a Human Resources Solution company assisting business in finding top talent. - Express can place you in a wide range of niche industries including Administrative, Professional, Medical, and Commercial positions. - We are able to fill these needs through direct hire and contract opportunities. In 2018 we put over 2500 people to work in the Lee County Area. -Benefits Available to Eligible Express Associates:
      • Medical Plan
      • Dental Plan
      • Holiday Pay (6 Days Observed)
      • 401(k) Retirement Savings Plan
      • Vision/Eye wear Plan
      • Vacation Pay
      • Life InsuranceFor a complete listing of all open positions, visit - -

Keywords: Express Employment Professionals - (Northeast Corr, Fort Myers , Customer Service Rep, Hospitality & Tourism , Fort Myers, Florida

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