Host / Hostess

Company: Brookdale College Parkway
Location: Fort Myers
Posted on: November 22, 2022

Job Description:

Overview:
Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:
Early Access to Paycheck with Earned Wage Access for Hourly Associates (outside of CA)
Tuition Reimbursement
Pet Insurance
Adoption Reimbursement Benefits
Variety of Associate Discounts
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

To support our Florida associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities:

Greets and seats residents and guests in a timely manner, ensuring customer satisfaction. Presents menus to guests in a friendly, professional, and quick manner. Interacts with guests in the dining room to ensure a positive dining experience.

Greets and seats residents with a friendly and welcoming attitude in a timely manner in accordance with company standards. Presents menus to guests and informs them of specials.
Observes tables and keeps track of clean, dirty and occupied tables. Assists wait staff and bussers in serving, bussing and resetting tables.
Cleans and organizes host area.
Answers phone and responds to questions. Reports any resident concerns to the Dining Room Manager immediately.
Interacts with guests in the dining room to ensure a positive dining experience.
Assists wait staff and bussers in serving, bussing, and resetting tables as needed.
Assists the Dining Room Manager in supervising and training staff as needed.
Attends all training in-service seminars and pre-shift meetings.
Assists in special events.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications:

Education and Experience
High school diploma or general education degree (GED) preferred. Prior food service/restaurant experience preferred.

Certifications, Licenses, and Other Special Requirements
Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates.

Management/Decision Making
Makes standard and routine decisions based on detailed guidelines with little independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.

Knowledge and Skills
Has a basic level of a skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions. Excellent communication skills. Effective organizational skills. Ability to multi-task. Knowledge of workplace safety procedures.

Physical Demands and Working Conditions

Standing
Requires interaction with co-workers, residents or vendors
Walking
Sitting
Occasional weekend, evening or night work if needed to ensure shift coverage.
Use hands and fingers to handle or feel
Reach with hands and arms
Possible exposure to communicable diseases and infections
Stoop, kneel, crouch, or crawl
Talk or hear
Exposure to latex
Ability to lift: Up to 25 pounds
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Vision

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information: $11.00 - $13.74 / hour%22890307%

Keywords: Brookdale College Parkway, Fort Myers , Host / Hostess, Hospitality & Tourism , Fort Myers, Florida