Shift Supervisor
Company: TRUECORE BEHAVIORAL SOLUTIONS
Location: Fort Myers
Posted on: January 15, 2023
Job Description:
Job Details
Job Location
Ft. Myers Youth Academy - Ft Myers, FL
The following is a composite representation of the actual positions
which make up this classification. It is not intended to cover all
possible job requirements or job factors which, if applicable, are
included by reference. Lines of supervision and reporting are as
shown on an organizational chart. TrueCore has zero tolerance for
abuse.
A. Position Definition & Summary:
Provides leadership to Youth Care Workers assigned to shift. Ensure
that youth are supervised in accordance with all TrueCore,
Behavioral Solutions and Department of Juvenile Justice guidelines.
Implements and coordinates behavioral management strategies for
youth to ensure consistency and compliance to established schedule.
Comply with all applicable standards related to P.A.R. and
interventions associated with milieu management. Ensures that all
documentation to include shift logs and accountabilities are
completed per policy. Reinforces established Code of Conduct and
youth rights.
B. Position Expectations and Essential Functions:
-
- Supervises the therapeutic milieu on the unit, enforces the
level system or other methods of behavior management
- Maintains resident, program, department and related
documentation, ensuring that shift documentation is completed
- Orients new Direct Care to unit, program, and milieu through
the implementation of an established training curriculum
- Carries out general nursing assistance necessary to treatment
of residents as assigned and supervised by LPN to include
medication administration
- Monitors program technicians to ensure residents carry out
activities of daily living, when congruent with the resident
treatment plan and needs, age, and developmental level
- Ensures youth on level of supervision and other forms for
security alert are monitored
- Supervises staff to ensure staff adhere to TrueCore Behavioral
Solutions, LLC Code of Conduct
- Maintains communication with supervisors and other department
managers to ensure an effective treatment team system
- Records and documents all incidents per TrueCore Behavioral
Solutions, LLC and Department of Juvenile Justice standards
- Reviews all shift log book entries to ensure compliance
- Ensures accountability and supervision is maintained on
units
- Maintains unit is in clean and orderly manner
- Works in conjunction with the Program Director and/or Executive
Director to managed assigned FTEs
- Provides leadership through role modeling and reinforcement of
positive practices
- Ensures that incidents which warrant an occurrence report and
CCC reporting are completed
- Follows established TrueCore Safety Program and ensures shift
compliance with all related workers compensation issues
- Provides feedback and assistance related to employee selection
and employee corrective actions
- Responsible for complying with time and attendance policies and
all established Human Resource Policies. Must adhere to the Code of
Conduct established by TrueCore.
- Effectively implements and consistently applies the programs
Positive Performance System (PPS) / Behavior Management System
(BMS).
- Provides oversight to the PPS / BMS system to ensure it is
properly implemented by program staff.
- Monitors and provides feedback to ensure that the rewards and
consequences are distributed in a fair and consistent manner.
- Detect, respond and prevent abuse of youth.
- Performs other duties as assigned by Supervisor.
C. Position Requirements:
Education:
- High School Diploma or G.E.D.
- Must have at least two years of Direct Care experience working
with youth.
- Must have one year of previous related supervisory
experience.
Other Requirements:
- Must be at least 21 years of age
D. Knowledge, Skills and Abilities:
High school level reading and writing skills; acceptable oral and
written communication skills; legible handwriting; ability to
maintain information as highly confidential; telephone etiquette
and customer service skills by phone and face-to-face; familiarity
with medical and psychological terminology preferred; skills in
dealing courteously with the public and other staff within the
hospital; basic knowledge of human behavior or principles of
psychology useful; skills in prioritizing and in managing time;
problem-solving skills; use of appropriate social skills, including
demonstration and respect for staff and patients; empathy toward
residents; skills in teaching or assisting with activities of daily
living helpful. Basic or general knowledge of human growth and
development helpful; familiarity with, or basic insight into,
emotional needs of residential clients; experience with therapeutic
limit-setting helpful, or an understanding of level systems or
other behavior management modalities; ability to maintain
professional boundaries and willingness to seek supervision in this
regard.
E. Equipment Utilized
While completing job duties, the following machines and tools may
be utilized by the employee:
- Telephone
- Audio-visual equipment
- Copy Machine
- First Aid Items
- Shredder
- AED
- Calculator
- Two-way Radio
- Television, VCR
- Washer and dryer
F. Physical Requirements & Work Environment:
- Talking: Ability to express and exchange ideas via spoken word
during activities in which they must convey details or important
spoken instructions to others accurately, sometimes quickly and
loudly. Hearing and Vision: Ability to perceive the nature of
sounds with no less than 40 dB loss at Hz, 1000 Hz and 2000 Hz with
or without correction. Ability to receive detailed information
through oral communication. Work requires a minimum standard of
visual acuity with or without correction that will enable employees
to complete clerical tasks, and observe youth. Dexterity: Ability
to stoop, kneel, crouch, reach, push, pull, lift, grasp, and be
able to perceive the attributes of an object such as size, shape,
and temperature. Movements frequently and regularly required using
wrists, hands and/or fingers. Physical Strength: Ability to exert
up to 100 pounds of force occasionally. Position is mostly standing
and employee must be able to physically perform escalation matrix
as defined in Protective Action Response. This may include, but is
not limited to all countermoves and restraint techniques. Employee
may be subject to temperature changes, but the employee is not
substantially exposed to adverse environmental conditions as the
work is predominantly inside. Language: Ability to write complex
sentences, using proper punctuation, and ability to communicate in
complex sentences using normal word order with present and past
tenses. Processing and Reasoning: Ability to exercise self-control
in potentially volatile situations such as in verbal and physical
confrontations. Must be able to work and concentrate amidst
distractions and noise. Ability to assist youth with problem
solving and maintaining self-control in volatile situations.
- The work environment characteristics described are
representative of those an employee encounters while performing the
essential functions of this job. Reasonable accommodation may be
made to enable individuals with disabilities to perform the
essential functions. While performing the duties of this position
the employee is occasionally exposed to outside weather conditions
as they relate to travel. The noise level is usually moderate as
the primary work environment is a standard office setting.
- Persons with mental or physical disabilities are eligible as
long as they can perform the essential functions of the job after
reasonable accommodation is made to their known limitations. If the
accommodation cannot be made because it would cause the company
undue hardship, such persons may not be eligible.
Keywords: TRUECORE BEHAVIORAL SOLUTIONS, Fort Myers , Shift Supervisor, Hospitality & Tourism , Fort Myers, Florida
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