Float Pool - Customer Service Representative - Rehab Services - Travels Locations

Company: Lee Health
Location: Fort Myers
Posted on: September 16, 2023

Job Description:

Location: City Center Department: Rehab Services Centralized Positions Workdays/Nights: Days 3114 Cleveland Ave Shift:Shift 1 7:00:00 AM to 6:00:00 PM Fort Myers, FL 33901 Work Type: Full Time Exempt: No Job Summary Lee Health offers a wide range of training and development programs to help you reach your full potential.We are known for our outstanding work environment, supportive team culture, and excellent benefits package. If you're looking for a job where you can thrive both personally and professionally, Lee Health is the place for you. This role will travel across our various rehab locations and will work a variable hour schedule that can range M-F 7a-7p (5, 8 hour shifts) Starting hourly comp of $17.63 - more with experience The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department. Additional Requirements 3 years of physician office front desk required. Job Requirements Responsibilities: Educational Requirements Degree/Diploma Obtained Program of Study Required/ Preferred and/or High School Diploma or Equivalent Required Associate's degree preferred. Experience Requirements Minimum Years Required Area of Experience Required/ Preferred and/or 3 Years Required State of Florida Licensure Requirements Licenses Required/ Preferred and/or Not Required Certifications/Registration Requirements Certificates/Registrations Required/ Preferred and/or Additional Requirements Basic Life Support (BLS) may be required at some locations within 90 days of hire. Other Requirements Excellent customer service and computer skills required. Ability to solve problems and demonstrate critical thinking skills. Works weekend and holidays. US:FL:Fort Myers

Keywords: Lee Health, Fort Myers , Float Pool - Customer Service Representative - Rehab Services - Travels Locations, Hospitality & Tourism , Fort Myers, Florida