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Float Customer Service Representative

Company: Lee Health
Location: Fort Myers
Posted on: November 10, 2018

Job Description:

Float Customer Service Representative Do you love helping others? If so, then come join a thriving organization in a role where you will make a difference in people's lives daily as a Float Customer Service Representative. Your rate will reflect the travel expectation throughout the greater Fort Myers area . If you aspire to work for a stable company that provides ample opportunities for career advancement then look no more. We are Lee Health. The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department. Responsible for providing an excellent customer experience. Responsibilities include utilizing a practice management system to facilitate scheduling, registration, accurate billing, collections and the maintenance of medical records. May be assigned Saturday and Sunday shifts. Required to float to all LPG and Hospital Outpatient Department locations across four counties. Requirements: Educational RequirementsDegree/Diploma ObtainedProgram of StudyRequired/ Preferredand/orHigh School Diploma or EquivalentRequiredAssociate'sPreferredExperience RequirementsMinimum Years RequiredArea of ExperienceRequired/ Preferredand/or3 YearsPhysician Office/ClinicRequiredState of Florida Licensure RequirementsLicensesRequired/ Preferredand/orCertifications/Registration RequirementsCertificates/RegistrationsRequired/ Preferredand/or

Keywords: Lee Health, Fort Myers , Float Customer Service Representative, Hospitality & Tourism , Fort Myers, Florida

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