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Customer Service Experience Associate

Company: Avis Budget Group
Location: Fort Myers
Posted on: January 11, 2019

Job Description:

CUSTOMER EXPERIENCE ASSOCIATE We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar and Payless - we're leading the way for the global mobility industry. We're continually harnessing the latest technology to develop integrated products and services that will offer entirely new travel possibilities with more convenience and flexibility than ever before. We're looking for the very best talent to join us, and in return we offer a fast-paced and collaborative working environment, committed to fostering innovation and putting the customer at the heart of everything we do. We are committed to helping you develop your talents and skills, supporting you every step of the way. In your first few months, you'll be given intensive training and empowered to take responsibility and deliver world-class high performing service! If you want to GO somewhere in your career, click 'Apply Now' today! Your Opportunity As a Customer Experience Associate,you are integral to the success of our business! This position will give you the opportunity to utilize your skills to deliver outstanding levels of customer service. As a Customer Experience 'Superstar', you will be required to: Demonstrate effective customer service and promote our products and servicesProvide superior, friendly, engaging, and efficient customer servicePartner with local managers to identify areas of opportunities to enhance the customer experienceBe accountable for deliver an exceptional customer experience Role Requirements To be successful in this position you will have: A proven ability to influence performance in afast-paced retail, hospitalityor contact center environmentA minimum of one year of sales or customer experience in a high volume or service oriented environmentPassion for customer service and attention to detail - Goes the extra mile100% customer focus, with proven experience within a customer facing environmentWork in a fast-paced environment with a variety of tasks. Excellent organizational and time management skillsDemonstrates professionalism and interpersonal skillsProven experience of working well within a teamThe courage to have powerful conversations and natural ability to build trusting relationships and champion changeAn organized, driven and self-motivated behaviorsAn ability to perform variety of customer facing functionsWork flexible shifts including nights, weekends and holidays; and work overtime as requiredWork outdoors during all weather conditionsStand for long periods of timeLift up to 45 poundsGood communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.High School Diploma or equivalentBasic Computer skillsA validdriver's license Compensation & Benefits Competitive payMedical, Dental, Vision & 401KFull training to learn the business and enhance your professional skillsGreat work/life balancePaid vacation, car rental discounts & so much more Drug screening is a part of our hiring process." Avis Budget is an Equal Opportunity employer - Veterans/Disabled and other protected categories The information listed in this advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. Your response to this ad may result in your being considered for employment with an affiliated company of Employer, the publicly traded parent company of Avis Budget Car Rental, LLC and its subsidiaries. This advertisement does not constitute a promise or guarantee of employment. #LI-LR1 Type of employment: Full TimePandoLogic. Keywords: Customer Retention Specialist, Location: Fort Myers, FL - 33965

Keywords: Avis Budget Group, Fort Myers , Customer Service Experience Associate, Hospitality & Tourism , Fort Myers, Florida

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