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Customer Service Representative - Florida Radiology Administration

Company: Lee Health
Location: Fort Myers
Posted on: April 15, 2019

Job Description:

Customer Service Representative - Florida Radiology Administration Lee Health is looking for a TALENTED and CARING Customer Service Representative to join our AMAZING team. We are a well-respected health system dedicated to providing a caring, compassionate, safe and healthy environment. If you share our vision for exceeding expectations and you're passionate about creating an exceptional patient experience, we invite you to take advantage of this unique opportunity. You'll also enjoy competitive compensation and comprehensive benefits, and enjoy a culture designed to encourage work-life balance, so you are able to care for yourself and your patients. Here, employees feel welcomed, valued and respected, so it's no wonder we are in the 98th percentile for employee engagement when ranked against the national health care database. The ideal candidate will have at least 1 year of medical office experience. The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department. Requirements: Educational RequirementsDegree/Diploma ObtainedProgram of StudyRequired/ Preferredand/orHigh School Diploma or EquivalentRequiredExperience RequirementsMinimum Years RequiredArea of ExperienceRequired/ Preferredand/orLess than 1 YearClerical/AdministrativeRequiredandInsurancePreferredorCustomer ServicePreferredAdditional Requirements1-2 years prior experience required for Lee Health Solutions.State of Florida Licensure RequirementsLicensesRequired/ Preferredand/orNot RequiredCertifications/Registration RequirementsCertificates/RegistrationsRequired/ Preferredand/orAdditional RequirementsBasic Life Support (BLS) may be required at some locations within 90 days of hire.

Keywords: Lee Health, Fort Myers , Customer Service Representative - Florida Radiology Administration, Hospitality & Tourism , Fort Myers, Florida

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