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Office Assistant - Telecommunications (OPS)

Company: Florida Gulf Coast University
Location: Fort Myers
Posted on: July 13, 2019

Job Description:

Job Description Position Information Job TitleOffice Assistant - Telecommunications (OPS) Job Description The Telecommunications Office Assistant assists with routine office duties but mostly answers the university main line and directs callers to the appropriate university departments for assistance. They may assist with office materials and files. Required Qualifications High school diploma or equivalent. Preferred Qualifications Enrolled as a degree seeking student at Florida Gulf Coast University at the time of hire and throughout the appointment. Must have a minimum GPA 2.5 and be in good conduct standing with the University. Knowledge, Skills & Abilities *Excellent interpersonal, verbal and written communication skills. *Ability to accurately prepare and maintain records, files, and reports. *Ability to exercise good judgement. *Ability to multi task and work under pressure. *Ability to meet deadlines for work assignments. *Ability to interact with a diverse group of individuals of varied ages, abilities, racial, ethnic, and cultural backgrounds. *Ability to maintain confidentiality of work-related information and materials. *Ability to work in a fast-paced and high-volume department. *Ability to represent the university in a positive and professional manner. *Ability to establish and maintain a good rapport with university faculty, staff, students, and the general public. All employees are expected to: - Promote a common purpose consistent with stated University goals and demonstrate a commitment to students and the learning environment. - Possess the knowledge of general written standards and procedures utilized, and have the ability to read, interpret, and follow procedural and policy manual related to the job tasks. - Demonstrate the ability to respond to supervision, guidance and direction in a positive, receptive manner and in accordance with stated policies. - Provide quality customer service by creating a welcoming and supportive environment. - Present a professional image in word, action and attire. - Demonstrate professionalism in dealing with a diverse population while understanding and respecting each other's view of the world, personalities and working styles. - Apply effective techniques to create working relationships with others to achieve common goals; successfully communicates and collaborates with others to achieve goals. - Demonstrate skills necessary to look at situations and processes critically to make recommendations for improvement. Physical Demands Salary Range$9.00 hourly Job Duties Essential Job Duties General office duties such as: *Answers university mainline and routes calls. *Sorts and delivers mail/packages throughout the office. *Accurately files paperwork, makes copies, and compiles documents. *Creates flyers, posters, and other materials for promotion of the department. Other Duties * Performs other job-related duties as assigned. Posting Detail Information Posting NumberTS318P Open Date10/19/2018 Close Date Open Until FilledYes Status Special Instructions to Applicants As a temporary employee, you may not be eligible to participate in all employee benefit programs (e.g. paid leave, retirement, or tuition reimbursement). FGCU is an EOE AA M/F/Vet/Disability Employer

Keywords: Florida Gulf Coast University, Fort Myers , Office Assistant - Telecommunications (OPS), IT / Software / Systems , Fort Myers, Florida

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