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System Administrator

Company: Lee County Electric Cooperative, Inc. (LCEC)
Location: Fort Myers
Posted on: August 14, 2019

Job Description:

JOB TITLE: System Administrator I, II, IIIDepartment: IT Infrastructure------------------------------------------------------------------------------------------------------------------------------Division: Information Technology------------------------------------------------------------------------------------------------------------------FLSA Status:--ExemptLocation:--North Fort Myers, FLWork hours: 8 am - 5 pm (after hours on-call duty as required)--LCEC provides reliable, cost-competitive electricity to more than 210,000 customers throughout a five county service territory located in Southwest Florida. We employ approximately 400 skilled employees and are one of more than 750 electric distribution cooperatives located throughout the United States.--LCEC has been recognized locally and statewide as an industry leader and continually receives acknowledgment for the work that our employees do in the community along with other civic, environmental and professional honors.--We are searching for a System Administrator to join our IT Infrastructure Department located at the LCEC Business Office in North Fort Myers, Florida. Position Summary: This position is responsible for the design, installation, maintenance and support of LCEC's server computing infrastructure. This includes but is not limited to Active Directory, MS Exchange, VMWare, File shares, Data Center power and cooling management, rack space, cabling, physical server lifecycle management and metrics reporting.--Monitoring, security infrastructure and Documentation functions are integral parts of this position and require in-depth knowledge of various equipment, protocols, applications and security systems.--Position provides 24-hours/day, 7-days/week support.--Position Responsibilities:Address reported issues assigned by the IT Service Desk within accepted SLAOpen and manage vendor escalation tickets as necessary to resolve problems.Update Cherwell ticket system journal entries to keep the ITSD and management informed of progress; communicate status of issues to relevant employees.Microsoft Windows Server Operating System--Maintain and manage the Active Directory Domain. Manage all user accounts and file shares. Control access to network resources and maintain the highest possible level of Confidentiality, Integrity and Availability.Manage and maintain the Exchange Server for the corporate email system.Manage and maintain the file server, DFS & NFS environmentManage the Software Update Service (WSUS) to ensure that all required Microsoft system and application updates are current using KACE.Server FarmManage and maintain the VMWare virtual server infrastructure.Provide efficient and effective backup and recovery of systems and data utilizing Veritas NetBackup, and Data Domain.Manage and maintain all Intel based physical servers. Apply hardware vendor patches and critical updates as appropriate.Manage and maintain all Windows Servers.Manage and maintain the Microsoft licensing server to ensure compliance with client access and application licensing.Manage and maintain the MaaS360 Mobile Device Management (MDM) system for iPhones and iPads.Manage and maintain the Geographic Information System (GIS) and Outage Management System (OMS) infrastructure.Manage and maintain the NISC physical host and virtual guest server Infrastructure.Manage and maintain Cisco Voice infrastructure and configurations.Data center InfrastructureRack mount and cable physical servers.Maintenance and support of the LCEC Datacenter Infrastructure including: APC Schneider DCE, Netbotz, Salient DVR, and OnGuard card access to the rooms. Monitor the datacenters and troubleshoot to resolve all power, cooling, equipment and cabling issues. Report on any performance related problems and recommend solutions. Maintain up-to-date documentation on the entire system.Design lifecycle plan for rack equipment and future power and cooling solutions, reporting status of relevant Metrics quarterly.Provide information security support to the LCEC Computer Emergency Response Team (CERT)Provide information security support to regulatory compliance related activities such as PCI, CIP and Red Flag Rules.Primary contact for all datacenter and physical server outages and troubleshooting.Act as a project team member or leader as required to support new systems, services and process improvement initiatives.Research and recommend technology solutions for current and future business requirements. Perform cost/benefit analysis and provide budget requirements to the Manager, IT Infrastructure & CIO.Business Continuity (BC) / Disaster Recovery (DR)Develop and implement solutions to support LCEC's requirements for business continuity, recovery time and recovery point objectives (RTO/RPO).Maintain redundant data centers & system infrastructure.Update BC/DR documentation to maintain a constant state of preparedness.Participate as active members of the infrastructure recovery team.Essential Skills:Professional, team-oriented, self-motivated individual.Strong verbal and written communication skills.Ability to troubleshoot and resolve complex problems.Ability to work on multiple assignments.Required Qualifications:System Administrator I (IT2)Required----------------BA/BS degree in Computer Science or related field. Four (4) additional years' experience may be substituted for a degree.----------------Three (3) years' experience in the computer industry maintaining and troubleshooting Microsoft Active Directory and Exchange. In-depth knowledge in the following areas:--VMware, WSUS, File sharing, VoIP, HP and Dell physical server hardware, Datacenter CAT6 and Fiber Optic cabling.--Working knowledge of Network Management (SNMP); Remote Access/Radius; Firewall Administration; Internet Mail; SQL Server and server management.----------------Microsoft Certified Systems Engineer, MCSE.--An industry recognized security, network or server certification and an additional three (3) years of experience may be substituted.----------------Maintain effective working relationships with employees and customers at all levels within LCEC.--Ensure smooth operations, productive communications, and effective understanding during all interpersonal contacts.--Provide current and accurate information to all requesters, courteously and in a timely manner.----------------Ability to use MS Office Applications such as Word, Excel and Visio.Desired:----------------Familiarity with Solarwinds or other IP based monitoring solution.----------------Familiarity with APC Schneider datacenter management platform.----------------Experience with Symantec Archiving solutions.----------------Two (2) years' experience with Mobile Device Management (MDM)----------------Two (2) years' experience with HPOneview and DRAC----------------Two (2) years' experience with Veritas Netbackup----------------Information Security Certification.System Administrator II (IT3)Required----------------System Administrator I Requirements and essential skills----------------Five (5) years' experience in the computer industry maintaining and troubleshooting Microsoft Active Directory and Exchange. Extensive knowledge in the following areas:--VMware, WSUS, File sharing, VoIP, HP and Dell physical server hardware, Datacenter CAT6 and Fiber Optic cabling.--In-depth knowledge of Network Management (SNMP); Remote Access/Radius; Firewall Administration; Internet Mail; SQL Server and--server management.----------------Microsoft Exchange certification.--Desired----------------Two (2) years' experience as a project manager or team leader.----------------Two (2) years' experience with MS Project.----------------Microsoft Certified Systems Engineer, MCSE & DBA.----------------Information Security CertificationSystem Administrator III (IT4)-- Required----------------System Administrator II Requirements and essential skills----------------Eight (8) years' experience in the computer industry maintaining and troubleshooting Microsoft Active Directory and Exchange. Expert knowledge in the following areas:--VMware, WSUS, File sharing, VoIP, HP and Dell physical server hardware, Datacenter CAT6 and Fiber Optic cabling.--Extensive knowledge of Network Management (SNMP); Remote Access/Radius; Firewall Administration; Internet Mail; SQL Server and blade server management.----------------VMWare certification----------------Microsoft Certified Systems Engineer, MCSE & DBA.----------------Information Security Certification----------------Two (2) years' experience as a project manager or team leader.Desired----------------Four (4) years' experience as a project manager or team leader.----------------Four (4) years' experience with MS Project.?Physical Demands and Work Environment: The physical demands and work environment characteristics described here must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:Physical Demands: May be required to sit for extended periods of time at a desk/computer terminal. Able to view computer monitor from a reasonable distance.--Work Environment: Air-Conditioned office, computer room.Please note that at the time a candidate is made a job offer, the candidate will be subject to a background check and a drug screening.

Keywords: Lee County Electric Cooperative, Inc. (LCEC), Fort Myers , System Administrator, IT / Software / Systems , Fort Myers, Florida

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