Practice Director

Company: Lee Health
Location: Fort Myers
Posted on: September 8, 2020

Job Description:

Join our team of mission-driven and compassionate caregivers and be part our journey to Exceptional Patient Experience.

This position manages the patient experience at assigned practice(s). Responsible for overall effective performance of practice including management of staff, workflow development, patient schedule management, provider and staff engagement, patient experience, financial performance and billing compliance. Develops practice operational plans and budgets (capital and operations) and implements performance improvement strategies within the practice. This position is responsible for the recruitment, development and supervision of staff. Ability to apply effective communication strategies to solve and facilitate simple and complex situations which enhance the culture and performance of the practice. Performs all duties in a manner which promotes teamwork and reflects the mission and values of Lee Memorial Health System. Responsible for practices with one site consisting of 11 or more full-time providers; HOPD departments with 5 or more providers; or practices with 3 or more separate locations.

Educational Requirements

Degree/Diploma ObtainedProgram of StudyRequired/

Preferredand/orBachelor'sManagementRequired

Additional Requirements

Bachelor's degree in management or related field and three to five years of management experience, preferably in a practice setting; or commensurate education and experience. ACMPE certification strongly preferred.

Experience Requirements

Minimum Years RequiredArea of ExperienceRequired/

Preferredand/or5 YearsPhysician Practice/Outpatient ManagementRequired

Additional Requirements

Knowledge of ambulatory care operations; background in clinic procedures including schedule management, patient registration, use of electronic health record, patient flow, billing and referrals and authorizations. Computer proficiency including word-processing and spreadsheet applications and knowledge of electronic health record and billing software applications. Excellent written and oral communications skills necessary. Must have superb interpersonal skills and be able to handle difficult conversations effectively. Able to express opinions openly and honestly and provide feedback in a timely and productive manner. Ability to examine and re-engineer operations and workflows and report operational metrics to staff and providers. Must have experience with creating budgets and communicating financial information to staff and providers. Demonstrates flexibility to accommodate changes in workload assignments and react calmly and effectively in stressful situations. Ability to work independently and set priorities under minimal supervision. Ability to work within the defined values, mission and vision of the organization.

State of Florida Licensure Requirements

LicensesRequired/

Preferredand/orNot Required

Certifications/Registration Requirements

Certificates/RegistrationsRequired/

Preferredand/or

Keywords: Lee Health, Fort Myers , Practice Director, Other , Fort Myers, Florida