Why Covenant Care?
Are you a Healthcare Warrior? Want a competitive, engaging job
with great perks? Want a seat at the table to discuss strategy?
Want to see your ideas put into action? Then you want to look
closely at a career with Covenant Care.
Covenant Care is one of the largest non-profit providers of home
health, hospice, memory, palliative and private duty care in the
regions we serve. Our collaborative team of more than 600
physicians, nurses, aides, therapists and professional staff and
volunteers serve patients and families in communities throughout
Florida and Alabama. For more information, visit
choosecovenant.org, or visit us on Facebook, Instagram or
Ready to join our family?
Our teammates enjoy a supportive environment and flexible
schedule with advancement opportunities. Covenant Care's engaging
culture is founded upon mutual respect and trust. A place where
employees feel valued and patients and residents feel the service
is extraordinary. We recognize and celebrate the value of each
teammate's unique contributions and encourage a sense of ownership,
sharing our mission with patients, families and our
This highly responsible administrative and professional position
coordinates efforts to ensure the organization's quality assurance
and performance improvement program is planned, integrated and
managed at the branch level for the assigned region. Under the
guidance of the Director of Quality the incumbent shall utilize a
data driven focus that sets priorities for improvements to include
operational efficiencies aligned to regulatory requirements and
strategic initiatives. This position requires collection,
aggregation and analysis of data obtained through completion of
focused reviews and observations to identify and correct areas of
risk, non-compliance, or knowledge deficit among teams. Effective
communication at all levels within the organization is essential.
This will include accurate documentation, feedback and education to
staff during and after the review/audit processes are completed.
Works closely with leaders in other departments to increase team
efficiency, advance patient outcomes, and improve overall delivery
Must be a graduate from an accredited school of nursing and be
currently licensed as a Registered Nurse (RN) by the State of
Florida or State of Alabama. A minimum of three (3) years of
clinical nursing experience in hospice and/or home health. Strong
ability to prioritize and manage broad tasks and work
independently. Advanced communication skills and the ability to
interact competently with all levels of leaders and staff is
essential. Reliable transportation, valid state of Florida or
Alabama driver's license, as applicable depending on assignment,
and current automobile liability insurance is required. RNs must
possess current CPR certification. A Bachelor of Science in Nursing
Main Duties and Responsibilities
A. Maintains current knowledge of Covenant Care policies and
procedures and state regulations for Florida, and Alabama, Medicare
Conditions of Participation and accrediting body standards to meet
B. Works directly with the Director of Quality, branch
leadership and clinical teams to implement and facilitate a quality
management and improvement system that leads to positive measurable
improvements and regulatory compliance.
C. Work to create and maintain structure of sustainability.
D. Increase the organization's capacity to evaluate and improve
the effectiveness of services, practices and adherence with
E. Develop data reporting and documentation processes to include
data collection, aggregation, analysis and timely reporting.
F. Perform internal audits, facilitate corrective action for
G. Develops and conducts training on quality service delivery
topics with clinical teams. Conducts evaluations on impact of
training on improvement of processes and services. Obtains and
disseminates literature on best practices and relevant quality
management topics and risk management to branch leadership and
H. Assist clinical managers and education department to provide
education to address employee specific deficits.
I. Stay current of technological and informational requirements
of care, documentation, and communication including new software
and hardware innovations.
J. Perform other duties as assigned.
K. Required to comply with all Covenant Hospice Policies,
Procedures and Personnel Policies, including those specifically
addressing disaster preparedness and response.
Benefits for Eligible Employees Include:
Paid time off for vacation, holiday, sick and bereavement
Company paid and supplemental life insurance
Retirement plan with company match
Optional cafeteria plan benefits such as dental, vision,
accident, cancer and hospital days
Flexible spending accounts for healthcare and dependent care
Continuing education, advance credential assistance and tuition
Employee assistance program for employees and families
- Mileage reimbursement and company fleet car program
Contact the Human Resources Department at 850.365.9659 for more
information. All qualified applicants will receive consideration
for employment without regard to race, color, religion, sex,
national origin, protected veteran status, or disability