Millennium Physician Group is seeking to hire a full-time / IT
Clinical Applications Support Coordinator to join the Information
Technology team in Fort Myers, FL. We are looking for a new team
member who is positive, energetic, well-organized, can multi-task,
and think outside of the box. We want someone who supports our top
initiative of ensuring an excellent patient experience!
This position reports to the Clinical Applications Manager. The
IT Clinical Applications Support Coordinator is responsible for
supporting the needs of clinical applications; providing remote and
onsite support to users. They will apply proven problem solving,
customer service, and communication skills to help identify,
communicate and resolve end user issues. The IT Clinical
Applications Support Coordinator must have a strong understanding
of ambulatory clinical workflows and processes.
Essential Duties and Responsibilities include the following.
Other duties may be assigned.
- Provide phone support to users
- Respond to requests and incidents by phone, email, support
queue, on-site visits, or remote-control sessions
- Track and log all requests for service into ticket tracking
- Resolve incidents and service requests
- Perform problem resolution research and document solutions
- Provide support during Go Lives and system upgrades
This position earns competitive compensation plus a full
benefits package, including 401(k) with match and three weeks of
PTO! We also offer opportunities for growth, as well as a great
team atmosphere that empowers you to seek better ways to deliver
service and take ownership of outcomes in providing quality service
Required Knowledge and Experience
Two years of hands on EMR and other clinical applications
experience. Strong knowledge of multi-specialty physician office
business practices, clinical workflows, concepts and terminology to
support IT clinical applications. Clinical background is
Please review the full job description for more details about
this exciting opportunity.
ABOUT MILLENNIUM PHYSICIAN GROUP
Formed in 2008, Millennium Physician Group has grown into one of
the largest comprehensive primary care practices with more than 400
health care providers located throughout Florida. With corporate
headquarters in Fort Myers, Florida, Millennium Physician Group
consists of primary care offices, Imaging Centers, Lab Services,
and Wellness Programs. You can also find various programs, such as
weight management and smoking cessation, led by Millennium
Physician Group doctors.
If you are interested in joining an organization that emphasizes
teamwork and family, then Millennium Physician Group is the right
Millennium's core values summarize how we treat others,
patients, and fellow community members. Millennium CARES for every
patient every time.
ARE YOU READY TO JOIN OUR INFORMATION TECHNOLOGY TEAM?
If you feel that you have the experience and qualifications for
this position, please click the link to apply today. We look
forward to meeting you!