Staffing Coordinator

Company: Home Care Assistance - FL
Location: Fort Myers
Posted on: May 3, 2021

Job Description:

Home Care Assistance of Naples is looking for a Staffing Coordinator (Scheduler) for our Fort Myers location. The Staffing Coordinator is responsible for carrying out the day to day client's scheduling coordination and other general office functions.  Come join a tight-knit team and spend every day helping the elderly get quality care, and helping caregivers find great assignments! 

Key Functions:

• Ensures that requests for home care services are promptly filled and scheduled into our scheduling software in a timely manner
• Ensures that all  schedules are complete and accurate
• Reviews schedule daily to ensure that all staff are at client visits as scheduled; follow up immediately on any discrepancies
• Monitors No Show, missed clock-ins and outs alerts, and following up to resolve them in a timely manner
• Reviews all homecare schedules daily in preparation for payroll and obtains billing approvals by the manager as needed
• Reports any client or staff issues to supervisor promptly
• Participates in on-call rotation 

Other  Functions:

• Assist with an initial phone screening with potential applicants 
• Assist in ensuring that all required pre-employment documentation is completed by prospective candidates 
• Coordinate and perform the administrative portion of orientation for approved candidates
• Perform any other functions as requested by the supervisor

Minimum Qualifications

• Ability to work with grace under pressure
• Demonstrated high-quality customer service skills
• Strong attention to detail; ability to manage many details related to data entry, scheduling, follow-up requests, and file maintenance
• Ability to build a strong working relationship, internally and externally
• Ability to work autonomously.
• Ability to communicate clearly and professionally in both written and oral communication with potential clients and current personnel.
• You are a problem solver with the ability to encourage others in collaborative problem-solving.

Preferred Qualifications

• Experience with ClearCare or other scheduling software
• Experience scheduling in a Home Health company 

In addition to your salary we offer:

• Health, dental, vision benefits after 90 days
• Paid holidays
• A truly excessive amount of Personal Time Off (PTO) 
• Performance-based bonuses

AHCA : 299994230

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Keywords: Home Care Assistance - FL, Fort Myers , Staffing Coordinator, Other , Fort Myers, Florida