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Product Analyst - Peer Insights

Company: Gartner
Location: Fort Myers
Posted on: May 3, 2021

Job Description:

What makes Gartner a GREAT fit for you? When you join Gartner, you'll be part of a team with a no-limits mindset that helps the world become smarter and more connected. We're the world's leading research and advisory company that steers clients toward the right decisions with business and technology insights they can't find anywhere else. Our associates enjoy a collaborative work environment with exceptional training and career development. If you like working with a curious, supportive, high-performing team, Gartner is the place for you.

Interested in learning more, view and register for any of our upcoming recruiting events here!

Product Analyst - Peer Insights

Fort Myers, FL


Our mission is to transform the way enterprise software is bought and sold by creating the industry standard for reviews and ratings. Since starting Gartner Peer Insights in October 2015, we've collected over 300,000 verified reviews from enterprise end-users and are looking for a Product Analyst to join a dynamic team who manage the relationship with vendors working with the Peer Insights Program.

The Product Analyst is an expert in ensuring that Gartner's largest clients retain and grow their business with the company by utilizing Peer Insights. Strategically connecting with C-suite level marketing executives to develop engagement plans for review sourcing, marketing and sales engagement. This innovative position requires critical thinking, sharp business acumen, expert collaboration, analysis to tell a story and influencing skills. You will work alongside sales, service, research, and product teams to help ensure our clients receive a strong return on their investment. Contributing to the sales process of High-Tech Products and Services through vendor engagements, while being responsible for our commercial success in a lean startup at an established brand.


  • This role requires a curious discovery mindset; ask the right questions, collect the relevant data points and connect conceptual inputs

  • Proactive outreach and manage technology providers with products in Peer Insights in order to ensure maximum value achieved through program defined activities.

  • Identify, codify, and publish best practices for vendor review sourcing efforts

  • Support and partner with wider team and Gartner for Peer Insights product-based opportunities

  • Attend events to strategically engage with vendors for program engagement

  • Analyze performance metrics and effectively present data to team, stakeholders and executives

  • Collect feedback from tech providers, sales, and service associates on Peer Insights and feed insights back to product team


  • 3+ years' experience in a customer-facing role (e.g., service, sales, or community management)

  • Degree or equivalent level certification in a relevant field

  • Ability to iterate and change quickly while delivering consistent external communication

  • Critical thinking while speaking with clients and being able to match their vision to the value proposition for the program.

  • High personal motivation, self-management, and detail-orientation; ability to take responsibility in meeting deadlines and making progress without direct supervision

  • Articulate and tactful communications skills; readiness to meet and work directly with external resources. Organize and communicate information clearly.

  • Ability to prioritize and handle multiple requests concurrently. Plan and prioritize daily tasks and responsibilities.

  • Work independently to meet individual performance goals

  • Strong existing computer skills with Microsoft Office software, and general Internet and electronic communications.

  • Strong team player, while also using own initiative when appropriate

  • Experience with online meeting tools advantageous (WebEx, Teams etc.)

  • Motivation to engage and manage a wide range requests

  • Proven track record of discovery problem solving skills and ability to use analytical mindset


We offer a highly competitive rewards and benefits package including Company benefits including full medical, dental, and vision starting day one, 401(k) with company match, tuition reimbursement, wellness rewards, 20 days of paid time-off, etc. Gartner is a high growth company which will provide the right candidate with a wealth of career development opportunities. All Gartner associates strive on being high performers, problem solvers, team players with passion, integrity and effectiveness. We strive to attract exceptional people who really enjoy what they do. Are you ready to jump on board?

Equality statement:

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, caste, creed, religion, sex, sexual orientation, gender identity or expression, marital status, citizenship status, age, national origin, ancestry, disability, or any other characteristic protected by applicable law. Gartner affirmatively seeks to advance the principles of equal employment opportunity and values diversity and inclusion.

Gartner is an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified applicant with a disability and unable to or limited in your ability to use or access the Gartner's career webpage as a result of your disability, you may request reasonable accommodations by calling Human Resources at +1 203-964-0096 or by sending an email to

Job Requisition ID:51464

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Keywords: Gartner, Fort Myers , Product Analyst - Peer Insights, Other , Fort Myers, Florida

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