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Team Lead- Processing

Company: New Penn Financial
Location: Fort Myers
Posted on: May 3, 2021

Job Description:

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

From the acquisition of New Penn Financial by New Residential Investment Corp. comes NewRez. It's more than just a new name, it's new opportunities! It's an exceptionally strong organization with a reputation for quality and a get-it-done attitude. Now backed by the financial resources, expertise and unparalleled capabilities that will allow us to rise like never before.

Founded in just 2008 as a start-up, we have grown to over 3,000+ employees (and growing!) in nearly 150 offices and are licensed to lend in 49 states plus DC. We have earned the recognition of Inc. Magazine's 500/5000 Lists of Fastest Growing Private Companies, hold a position on Mortgage Executive Magazine's list of 50 Best Companies to Work For, and regularly appear on the Scotsman Guide list of top lenders, to name a few.

The NewRez Mission:

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

We are committed to providing a fun, fulfilling, and respectful work environment where our employees can learn and develop professionally, be proud of their work, and build a career that excites them.

Company Perks:

  • 15 Paid Time Off (PTO) days and 18 after 1stanniversary!
  • 8 Paid Holidays
  • Casual Workplace
  • Employee Engagement Activities

Company Benefits:

  • Medical (including Health Savings Account & Flexible Savings Account)
  • Dental - RX - Vision - Life, Disability Insurance
  • 401(k) Plan with company match!
  • Employee Assistance Plan
  • Pet Insurance

The Processing Team Lead is responsible for the oversight and management of tasks associated with the workflow of all Processing Functions. This role will supervise and support a Team of 10+ Processors. Additionally, they will facilitate all loans through the manufacturing process.

PRIMARY RESPONSIBILITIES:

  • Direct oversight to a Team of processors
  • Works directly with Processing Manager to improve efficiency, enhance quality and influence production. Utilizes reporting to foster this environment
  • Trains and mentors new Team members
  • Manages an active loan pipeline by ensuring all key performance indicators are met
  • Ensures all Processing conditions are satisfied in a timely fashion
  • Adheres to established service level agreements
  • Supports Sales, Closing & Funding
  • Provides feedback loop to Sales partners
  • Active communication with consumers, Title Companies & other internal Departments
  • Performs related duties as assigned by supervisor

Education & Experience Requirements

  • Bachelor's degree preferred
  • 4+ years of processing experience, 2+ years of supervisory experience

Knowledge, Skills & Abilities Requirements

  • Ability to work and thrive in a fast-paced environment
  • Must be detail oriented, task driven & work well with people
  • Requires excellent verbal/written communication
  • Robust ability to manage multiple tasks

Company Perks:

  • 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
  • 8 Paid Holidays
  • Casual Workplace
  • Employee Engagement Activities

Company Benefits:

  • Medical (including Health Savings Account & Flexible Savings Account)
  • Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match! - Employee Assistance Plan
  • Pet Insurance!

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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Keywords: New Penn Financial, Fort Myers , Team Lead- Processing, Other , Fort Myers, Florida

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