LAW ENFORCEMENT DISPATCHER (REGIONAL DUTY OFFICER) - 76001726
Company: State of Florida
Location: Fort Myers
Posted on: June 8, 2021
Agency: Highway Safety and Motor Vehicle
Working Title: LAW ENFORCEMENT DISPATCHER (REGIONAL DUTY OFFICER) -
Salary: $26,676.00 Annually
Posting Closing Date: 06/08/2021
Department of Highway Safety and Motor Vehicles
Florida Highway Patrol
Ft. Myers Regional Communications Center
*Open Competitive Advertisement*
In order to be considered for this position, applicant responses
to qualifying questions must be clearly stated within the
employment history. Software systems, actual work experience, and
years of employment must be clearly defined, or the application may
not be considered for the position.
LAW ENFORCEMENT DISPATCHER (CLASS TITLE: REGIONAL DUTY
$26,676.00 Annually (For non 911PST certified
$29,640.00 Annually (For 911PST certified applicants.)
Contact Person: Glenn Hedgecoth, 239-938-1800
The Florida Department of Highway Safety and Motor Vehicles (DHSMV)
provides highway safety and security through excellence in service,
education and enforcement. With a workforce of approximately 4,500
employees throughout the state, the Department is leading the way
to A Safer Florida through the efficient and professional
execution of its core mission: the issuance of driver licenses,
vehicle tags and titles, and operation of the Florida Highway
Our Benefits include
- Annual and Sick Leave Package
- Nine Paid Holidays
- State Health and Life Insurance
- Educational Benefits
- Contributory Retirement Plan
To learn more about DHSMV and why its a great place to work, visit
our website at: .
Duties and Responsibilities
Law Enforcement Dispatchers, also known Regional Duty Officers, are
the vital link between the public and law enforcement and are
crucial to maintaining public safety. Law Enforcement Dispatchers
monitor law enforcement safety and provide assistance by receiving
calls from the public and dispatching troopers to crashes and other
state law enforcement officers to other calls for service. The job
entails working 40 hours per week, rotating days and shifts
covering weekdays, weekends, holidays and emergency situations to
provide coverage 24 hours per day, 7 days per week. This is a
responsible position requiring independent decision making and the
ability to monitor and operate the two-way radio system, Computer
Aided Dispatch system, NCIC/FCIC computer terminal (i.e. teletype)
and telephone while composing and disseminating of information
through these communications systems to agency personnel, other law
enforcement agencies and the public while maintaining accurate
records as required by the agency, Federal Communications
Commission (FCC) and Florida Department of Law Enforcement (FDLE).
Individuals with the ability to remain calm, professional and
even-tempered during emergency situations are necessary for this
challenging yet rewarding career.
Incumbents of this position are required to be 911 Public Safety
Telecommunicator (PST) certified within 12 months of the date of
hire. Selected candidates who do not hold a valid Florida 911PST
certification at the time of hire will be hired at a rate of
$26,676.00 annually and placed in trainee status. Upon
certification, incumbents will receive the base salary of
$29,640.00 and be placed in probationary status. For more
information related to the 911 Public Safety Telecommunicator
Program, click .
Knowledge, Skills, and Abilities
- Knowledge and ability to operate Law Enforcement Computer Aided
Dispatch, FCIC/NCIC computer system, Windows-based computer
- Ability to read maps.
- Ability to speak clearly with good verbal communication
- Ability to multi-task.
- Ability to work well in stressful situations.
- Ability to maintain the confidentiality of information.
- Ability to record relevant information correctly and
- Ability to work with a multi-line telephone.
- Skill in data entry and/or typing.
- Ability to interpret and/or apply rules, regulations, policies
Job Related Requirements
- The selected applicant must be at least 18 years of age; High
School diploma or G.E.D. equivalent required.
- Potential candidates will be required to successfully pass
CritiCall (call simulation testing) prior to interview. Those
meeting the pre-determined scoring criteria will be invited to
interview. Please note, CritiCall scores remain active for a period
of 90 days. Applicants who re-apply within the 90-day window will
not be eligible to re-take CritiCall.
- The position you are applying is subject to a Level 2
background along with CJIS and State Law Enforcement Radio System
(SLERS) security clearance, to include fingerprinting as a
condition of employment pursuant to Chapter 110.1127, 435 and 943,
Florida Statutes. As an applicant for positions requiring CJIS
security clearance, you are required to disclose criminal records
that have been sealed or expunged.
- In addition, potential candidates must successfully complete a
drug screening, medical and psychological examination.
- In accordance with F.S. 322, selected applicant must possess a
valid Class E or higher driver's license. Selected applicants must
have no cancellations, suspensions, or revocations of the driving
privilege for a minimum of three (3) years prior to employment and
must also maintain a driving record with no more than three (3)
chargeable motor vehicle crash or any violation defined in Chapter
316, Florida Statutes during any consecutive (3) year period of
The elements of the selection process may include a skill
assessment and/or oral interview.
Applicants being considered for employment will be required to
submit to a fingerprint-based background investigation, which will
include a check of the criminal history records of the FBI.
The process for selecting applicant(s) for this position could take
up to six months. Following the six-month period, a new application
must be submitted to an open advertisement in order to be
considered for that vacancy.
HSMV employees are paid once a month on the last workday of each
month. All state employees are required to participate in the
direct deposit program pursuant to s. 110.113 Florida Statutes.
The State of Florida is an Equal Opportunity Employer/Affirmative
Action Employer, and does not tolerate discrimination or violence
in the workplace.
Candidates requiring a reasonable accommodation, as defined by the
Americans with Disabilities Act, must notify the agency hiring
authority and/or People First Service Center (1-866-663-4735).
Notification to the hiring authority must be made in advance to
allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees
are subject to reasonable suspicion drug testing in accordance with
Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS PREFERENCE. Pursuant to Chapter 295, Florida
Statutes,candidates eligible for Veterans Preference will receive
preference in employment for Career Service vacancies and are
encouraged to apply.Candidates claiming Veterans Preference must
attach supporting documentation with each submission that includes
character of service (for example, DD Form 214 Member Copy #4)
along with any other documentation as required by Rule 55A-7,
Florida Administrative Code. Veterans Preference documentation
requirements are available by clicking . All documentation is due
by the close of the vacancy announcement.
Nearest Major Market: Fort Myers
Nearest Secondary Market: Cape Coral
Keywords: State of Florida, Fort Myers , LAW ENFORCEMENT DISPATCHER (REGIONAL DUTY OFFICER) - 76001726, Other , Fort Myers, Florida
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