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Performance Manager

Company: Willis Towers Watson
Location: Fort Myers
Posted on: June 9, 2021

Job Description:

Summary of Position

The Performance Manager is primarily focused on coaching, development and production of their Sales Agent team. This position will have approximately 15 direct reports. A high degree of autonomy and business acumen is required. This role has a base annual salary plus a monthly bonus opportunity based on team performance.


  • Inspire exceptional performance by directly managing team of insurance sales agents
  • Ensure compliance and quality assurance standards of team are met
  • Coach and support team with a goal of continuous growth and skill improvement
  • Motivate and inspire agents to meet and exceed key performance metrics
  • Interview, select, counsel and discipline team members
  • Creatively develop strategies with Sales Director to drive results consistently
  • Collaborate and partner with others as needed to achieve program goals
  • Other duties as assigned

Supervisory Responsibility:

  • This position provides daily supervision and management to a team of sales agents. The average size of this team is 15 direct reports.

Position Type/Expected Hours of Work:

  • This is a full-time position.
  • Days and hours of work are typically Monday through Friday from 8am to 9pm; however, they may be Monday through Sunday from 7am to 12pm during open enrollment and high volume periods.
  • Hours can average 45-60 hours per week and are influenced heavily by the open enrollment season.


  • Exceptional communication and people skills to deliver coaching effectively
  • Drive and motivation to maintain and increase production levels
  • An active applicable resident insurance license or the ability to obtain one
  • Extensive experience directly managing and coaching licensed insurance agents or other sales professionals in a related industry

Required and/or Preferred Education and Experience:

  • Bachelor's degree or higher in business, marketing or related field
  • Expertise launching and growing new sales teams and/or programs
  • Strong sales center leadership experience
  • 2+ years of experience in a direct supervisory or leadership role
  • Strong sales experience


Keywords: Willis Towers Watson, Fort Myers , Performance Manager, Other , Fort Myers, Florida

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