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Court Program Specialist I (OPS) Lee County

Company: Florida State Courts
Location: Fort Myers
Posted on: June 10, 2021

Job Description:

Description

PLEASE NOTE:

  • This advertisement is for one forty (40) hour a week position
  • The position is grant funded for a limited time. The term is expected to end January 30th, 2022 unless the grant is extended or another funding source becomes available.

KEY REQUIREMENTS

  • Bachelor's Degree in public or business administration, criminal justice, psychology, sociology, pre-law or a closely related field. Additional relevant education may substitute for the recommended experience on a year-for-year basis, excluding supervisory experience.
  • Two years of professional related experience.
  • Knowledge of basic structure of the Florida State Courts System and the criminal justice system
  • Knowledge of computer applications, including but not limited to Microsoft Word and Outlook

SUMMARY

The Criminal Division supports the court by providing comprehensive case management services starting with intake and investigation, supervision and case management, to supporting problem solving courts.

The position of Court Program Specialist provides support to the Criminal Division and the court. The position responsibilities are temporary in order to assist with operational needs as a result of the COVID-19 pandemic impact. This is an OPS position, using non-reoccurring funds, with benefits available. This position is funded through January of 2022 and may or may not be extended.

The Court Program Specialist is a professional and highly responsible position assigned to assist in performing a variety of duties. The Court Program Specialist is expected to monitor and control the progress of cases that have been delayed due to the pandemic, and ensure court hearings are rescheduled as necessary. Alternative arrangements are facilitated should a court user be denied entrance to the court facility due to implemented health and safety screening protocols. The Court Program Specialist also ensures access to the courts is preserved by facilitating electronic livestreaming of court events on YouTube, via Zoom.

The incumbent must exercise independent judgment and initiative within their scope of authority. Work is performed in accordance with established policies and procedures. Under the direction of the Criminal Division Director, the Court Program Specialist will be required to make prompt notifications, track specific data, be able to operate a computer and online applications, and perform other duties as required.

The core responsibilities of Court Program Specialist are: 1) Screening and court rescheduling 2) Court attendance & livestreaming of trials 3) Case monitoring and general support (4) Other duties as assigned to assist with supporting the criminal division Examples of Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.

(1) Screening and Court Scheduling

  • Establish secure laptop connection and access to needed databases
  • Cover the front entrance designated location
  • Remain professional and courteous dealing with the public, security personnel and other agency personnel
  • Collect necessary information from court users
  • Conduct case research, query databases, and identify accurate court hearing dates, times and judicial assignment
  • Obtain and provide future court dates where applicable
  • Make alternative arrangements for court users denied entrance to the court facility
  • Notify the court and designated distribution list of denied entries
  • Monitor and control the progress of cases that have been delayed due to the pandemic

(2) Operational Assistance/Livestreaming

  • Establish secure laptop connection and access to needed databases
  • Cover jury selection and trials and provide needed assistance to the court
  • Remain professional and courteous following courtroom etiquette
  • Facilitate electronic livestreaming of court events

(3) Case Monitoring and General Support

  • Perform support tasks to include preparing documents, files and correspondence
  • Maintain record systems for tracking case data and ensure court rescheduling
  • Coordinate services for the court and other agency personnel
  • Provide information to other agencies as requested

(4) Other duties as assigned Typical Qualifications

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge of:

  • Knowledge of the organization's mission and functions and how it's systems work to operate effectively, including programs, policies and procedures
  • Basic structure of the Florida State Courts System and the criminal justice system
  • Computer applications, including but not limited to Microsoft Word and Outlook

Ability to:

  • Assess needs, provide information assistance, resolve problems and satisfy expectations
  • Provide accurate, professional, polite and prompt customer service to the public and other agency personnel, AOC employees, and the Judiciary
  • Communicate professionally with persons from various backgrounds who may be experiencing a variety of stressful conditions
  • Demonstrate interpersonal skills and understanding, friendliness, courtesy, tact, empathy and concern
  • Publicly speak and express information while maintaining confidentiality
  • Work well under pressure, multi-task and meet established timelines
  • Follow written and oral instructions and procedures
  • Maintain detailed and accurate records
  • Operate databases to include Microsoft Outlook, IJIS, Odyssey, Court Connect, Zoom and Youtube

Supplemental Information

EDUCATION and/or EXPERIENCE

  • Bachelor's Degree in public or business administration, criminal justice, psychology, sociology, pre-law or a closely related field. Additional relevant education may substitute for the recommended experience on a year-for-year basis, excluding supervisory experience.
  • Two years of professional related experience.

CERTIFICATES, LICENSES, REGISTRATIONS

  • None

SUPERVISORY RESPONSIBILITIES

  • None

Keywords: Florida State Courts, Fort Myers , Court Program Specialist I (OPS) Lee County, Other , Fort Myers, Florida

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