Lutheran Services Florida
(LSF) envisions a world where children are safe, families are
strong and communities are vibrant. Since 1982, Lutheran
Services Florida has been providing and sharing solutions to
protect Florida’s most vulnerable. Today, we are one of the largest
nonprofits in Florida touching 1 in 50 Floridians with a wide range
of services, including:
- early childhood
- refugee and
- mental health and
LSF is looking for a talented Case Manager
I who wants to make an impact in the lives of others.
Purpose & Impact:
Employee responsibilities as outlined will recruit, train and
license foster home and assist with the coordinating and arranging
of out of home placements for children requiring placement into
licensed foster care in Lee County. This is
a split position. Assignment to licensing and/or
placement responsibilities will be based solely on where the need
is greatest. These duties are accomplished in accordance
with the following standards.
Treats customers, the public and staff with courtesy, respect,
and dignity, and presents a positive image. Keeps supervisor fully
informed of activities, pertinent issues, upcoming events and
potential problems. Demonstrates effective oral and written
communication skills in daily work. Supports the program and works
with others in an effort to accomplish the goals of the program.
Employee will make every reasonable effort to adhere to established
safety procedures and practices in the work area. Attends and
successfully completes all mandated training courses.
- Review placement intakes to assess child’s unique needs and
determine appropriate placement options in the least restrictive
level of care. This includes communication with placement providers
(i.e. foster homes, group homes, shelters, etc) to discuss child’s
needs as needed.
- Act as a liaison to shelters and conduct periodic in person
staffings to discuss placement of children as needed.
- Ensure that placement and sibling stability outcome measures
are evaluated weekly and action plans developed to meet designated
outcomes as needed.
- Must participate in the on-call after hours schedule
- Accepts all relicensing files as assigned by the supervisor.
Manage these assignments in accordance with DCF licensing code,
agency best practice as well as contractual expectations as
developed by the CBC lead agency.
- Participate in monthly recruitment events as directed by
- Must be able to work evenings and some
- Organizes, prioritizes and completes all work assignments
within the established timeframes.
- Maintain professional communication and teamwork as a liaison
with referral agency.
- Represent Foster Care Program in court proceedings if
- Attend staff meetings, supervision sessions and inter-agency
staffing on clients as required.
- Compile required reports and required FSFN data entry and
submit to supervisor in a timely manner, including progress notes,
reports to the Department of Children and Families and courts as
the needs dictate.
- Adhere to professional standards and ethics.
Responsible to carry and maintain an agency cell phone.
Other duties as reasonably assigned by unit Supervisor.
Ability to drive self and clients, operate a computer, sit for
long periods of time, and develop coherent written correspondence
and progress notes, adapt to irregular hours, perform light lifting
and be flexible to rotate on call as needed.
A valid Florida driver’s license and auto insurance. Must be
able to use own vehicle to perform job duties. Ability to travel
locally and out of local area in the execution of professional
duties and for training/conferences.
Bachelor’s degree within the Human Services field. Graduation
from accredited four-year college/university in human services
providing direct service to children, youth and their
families. Requires Child Welfare Certification.
Two or three years’ experience in Child Welfare preferred not
Good written and verbal communication, time management,
organizational and interpersonal leadership skills. Ability
to function in a team setting, and professionally serve a diverse
multi-cultural client population. Dependability, discretion
and good judgment are essential. Must possess the ability to
establish and maintain effective relationship with co-workers and
the general public. Must be able to function in the community
without the presence of direct supervision. Must be able to
maintain high level of professional. Responsibility in reporting
activities, conduct and schedule to supervisor.
- Effective environmental support services to client families
assigned by the program.
- Effectively function as a team player with the assigned Case
- Adherence to the Personnel Policies and Procedures of Lutheran
Services Florida and the policies of the Foster Care Program.
- Professional execution of program responsibilities to the
Department of Children and Families as the grantor agency and the
source of program referrals.
- Adhere to the professional standards and ethics of the social
service and counseling profession.
- Accurate, complete and timely documentation of case related
Case Managers should fully understand case ownership
responsibility as the integrator of all services and supports
identified for each child, including therapy, other mental health
services, health and dentistry, developmental services, educational
support, permanency and safety; as well as their responsibility to
make trauma sensitive transitions when it is determined that a
caretaker lacks the needed level of responsibility to care for
Must demonstrate sensitivity to our service population’s
cultural and socioeconomic characteristics and needs.
Why work for LSF?
Ability to Make an Impact in Multiple Areas
LSF offers several programs, spanning across a wide range of
populations in need. This gives our team members an opportunity to
learn and potentially work in programs outside of their direct
area. Either way, members of the LSF family will play a
part in transforming the lives of those in need.
A career at LSF means working and learning alongside talented
professionals in a dynamic and inclusive environment. The values of
our organization – OPEN-MINDED, COMPASSIONATE, GENEROUS, VISIONARY
and HONESTY – drives each one of us.
People working at Lutheran Services Florida treat each other
like family. Whether you work on the front lines or work in an
office, you share a common bond that is felt throughout the
Because of the variety of programs we offer throughout Florida,
team members have the option to explore areas of interest in other
programs or grow within their existing program/department.
Amazing benefits package
- Medical, dental and vision
- Teledoc (24/7 access to doctors via phone and video)
- Employee Assistance Program (EAP)
- Long-term disability
- Employer paid life insurance (1X salary), AD&D
- Health and dependent care FSA
- 13 paid holidays + 1 floating holiday
- Generous PTO policy
- 403(b) Retirement plan with 3% discretionary employer
- Tuition reimbursement
Additional Voluntary Benefits
- Short-term disability
- Group life insurance
- Accident, critical illness/Cancer and hospital policy
- Legal Shield coverage
Lutheran Services Florida embraces diversity, equity
and inclusion in all business practices. LSF is proud to be an
equal opportunity employer.