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Licensing/Placement Case Manager I (7434)

Company: Lutheran Services Florida
Location: Fort Myers
Posted on: September 5, 2021

Job Description:

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong and communities are vibrant. Since 1982, Lutheran Services Florida has been providing and sharing solutions to protect Florida’s most vulnerable. Today, we are one of the largest nonprofits in Florida touching 1 in 50 Floridians with a wide range of services, including:

  • early childhood education
  • refugee and immigration
  • mental health and substance abuse
  • juvenile justice
  • child welfare

LSF is looking for a talented Case Manager I who wants to make an impact in the lives of others.

Purpose & Impact:

Employee responsibilities as outlined will recruit, train and license foster home and assist with the coordinating and arranging of out of home placements for children requiring placement into licensed foster care in Lee County.  This is a split position. Assignment to licensing and/or placement responsibilities will be based solely on where the need is greatest. These duties are accomplished in accordance with the following standards.

Treats customers, the public and staff with courtesy, respect, and dignity, and presents a positive image. Keeps supervisor fully informed of activities, pertinent issues, upcoming events and potential problems. Demonstrates effective oral and written communication skills in daily work. Supports the program and works with others in an effort to accomplish the goals of the program. Employee will make every reasonable effort to adhere to established safety procedures and practices in the work area. Attends and successfully completes all mandated training courses.

Essential Functions

  • Review placement intakes to assess child’s unique needs and determine appropriate placement options in the least restrictive level of care. This includes communication with placement providers (i.e. foster homes, group homes, shelters, etc) to discuss child’s needs as needed.
  • Act as a liaison to shelters and conduct periodic in person staffings to discuss placement of children as needed.
  • Ensure that placement and sibling stability outcome measures are evaluated weekly and action plans developed to meet designated outcomes as needed.
  • Must participate in the on-call after hours schedule for placements******
  • Accepts all relicensing files as assigned by the supervisor. Manage these assignments in accordance with DCF licensing code, agency best practice as well as contractual expectations as developed by the CBC lead agency.
  • Participate in monthly recruitment events as directed by Supervisor
  • Must be able to work evenings and some weekends*****
  • Organizes, prioritizes and completes all work assignments within the established timeframes.
  • Maintain professional communication and teamwork as a liaison with referral agency.
  • Represent Foster Care Program in court proceedings if needed.
  • Attend staff meetings, supervision sessions and inter-agency staffing on clients as required.
  • Compile required reports and required FSFN data entry and submit to supervisor in a timely manner, including progress notes, reports to the Department of Children and Families and courts as the needs dictate.
  • Adhere to professional standards and ethics.

Other Functions:

Responsible to carry and maintain an agency cell phone.  Other duties as reasonably assigned by unit Supervisor.

Physical Requirements:

Ability to drive self and clients, operate a computer, sit for long periods of time, and develop coherent written correspondence and progress notes, adapt to irregular hours, perform light lifting and be flexible to rotate on call as needed.


A valid Florida driver’s license and auto insurance. Must be able to use own vehicle to perform job duties. Ability to travel locally and out of local area in the execution of professional duties and for training/conferences.


Bachelor’s degree within the Human Services field. Graduation from accredited four-year college/university in human services providing direct service to children, youth and their families.  Requires Child Welfare Certification.


Two or three years’ experience in Child Welfare preferred not required.


Good written and verbal communication, time management, organizational and interpersonal leadership skills.  Ability to function in a team setting, and professionally serve a diverse multi-cultural client population.  Dependability, discretion and good judgment are essential.  Must possess the ability to establish and maintain effective relationship with co-workers and the general public.  Must be able to function in the community without the presence of direct supervision.  Must be able to maintain high level of professional. Responsibility in reporting activities, conduct and schedule to supervisor.

Principal Accountabilities:

  • Effective environmental support services to client families assigned by the program.
  • Effectively function as a team player with the assigned Case Manager.
  • Adherence to the Personnel Policies and Procedures of Lutheran Services Florida and the policies of the Foster Care Program.
  • Professional execution of program responsibilities to the Department of Children and Families as the grantor agency and the source of program referrals.
  • Adhere to the professional standards and ethics of the social service and counseling profession.
  • Accurate, complete and timely documentation of case related activities.


Case Managers should fully understand case ownership responsibility as the integrator of all services and supports identified for each child, including therapy, other mental health services, health and dentistry, developmental services, educational support, permanency and safety; as well as their responsibility to make trauma sensitive transitions when it is determined that a caretaker lacks the needed level of responsibility to care for their children.  

Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.


Why work for LSF?

Ability to Make an Impact in Multiple Areas

LSF offers several programs, spanning across a wide range of populations in need. This gives our team members an opportunity to learn and potentially work in programs outside of their direct area. Either way, members of the LSF family will play a part in transforming the lives of those in need.


A career at LSF means working and learning alongside talented professionals in a dynamic and inclusive environment. The values of our organization – OPEN-MINDED, COMPASSIONATE, GENEROUS, VISIONARY and HONESTY – drives each one of us.

People working at Lutheran Services Florida treat each other like family. Whether you work on the front lines or work in an office, you share a common bond that is felt throughout the organization.

Growth Opportunities

Because of the variety of programs we offer throughout Florida, team members have the option to explore areas of interest in other programs or grow within their existing program/department.

Amazing benefits package including:

  • Medical, dental and vision
  • Teledoc (24/7 access to doctors via phone and video)
  • Employee Assistance Program (EAP)
  • Long-term disability
  • Employer paid life insurance (1X salary), AD&D
  • Health and dependent care FSA
  • 13 paid holidays + 1 floating holiday
  • Generous PTO policy
  • 403(b) Retirement plan with 3% discretionary employer match
  • Tuition reimbursement

Additional Voluntary Benefits

  • Short-term disability
  • Group life insurance
  • Accident, critical illness/Cancer and hospital policy
  • Legal Shield coverage

Lutheran Services Florida embraces diversity, equity and inclusion in all business practices. LSF is proud to be an equal opportunity employer.

Keywords: Lutheran Services Florida, Fort Myers , Licensing/Placement Case Manager I (7434), Other , Fort Myers, Florida

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