Licensing Case Manager (7126)
Company: Lutheran Services Florida
Location: Fort Myers
Posted on: September 5, 2021
Lutheran Services Florida (LSF) envisions a world where
children are safe, families are strong and communities are
vibrant. Since 1982, Lutheran Services Florida has been
providing and sharing solutions to protect Florida’s most
vulnerable. Today, we are one of the largest nonprofits in Florida
touching 1 in 50 Floridians with a wide range of services,
- early childhood education
- refugee and immigration
- mental health and substance abuse
- juvenile justice
- child welfare
LSF is looking for a talented Licensing Case
Manager who wants to make an impact in the lives of
children and families.
Purpose & Impact
Employee responsibilities as outlined; performing recruitment,
training, and licensing recommendations of prospective
foster/adoptive homes in Lee Counties, and by assuring compliance
with licensing regulations and inspections of all foster homes in
Lee Counties. These duties are accomplished in accordance with the
Treats customers, the public and staff with courtesy, respect.
and dignity, and presents a positive image. Keeps supervisor fully
informed of activities, pertinent issues, upcoming events and
potential problems. Demonstrates effective oral
and written communication skills in daily work. Supports the
program and works with others in an effort to accomplish the goals
of the program. Employee will make every reasonable effort to
adhere to established safety procedures and
practices in the work area. Attends and successfully completes all
mandated training courses and/or certifications within the
probationary period and as scheduled thereafter. The successful
completion of the Field-Based Performance Assessment is an
essential performance standard required for continued employment as
the Licensing Counselor. Adheres to all confidentiality rules and
regulations. This position is primarily responsible for recruiting,
training, inspecting, evaluating, providing consultations and
technical assistance and recommending for or against the licensing
of foster homes. The position may
also maintain responsibility for licensing, inspecting, monitoring,
evaluating and providing consultation and technical assistance to a
caseload of foster homes and to retain quality foster homes. This
includes communication with and coordination of information and
inspections from other agencies, which have a role in the licensure
process. This position must maintain a valid Florida Driver's
A Day in The Life of a Licensing/ Placement Case
- Conducts and participates in Parent Resource for Information
Development and Education (PRIDE) training including orientation on
a regular basis and assesses foster parent ability to receive a
license to foster children. Carefully reviews and evaluates all
material submitted by prospective applicants. Obtains background
information to determine good character. Evaluates all
reference checks and discusses any negative comments.
Thoroughly analyzes all materials to determine suitability as a
foster parent defining the strengths and weakness of the
family. Prepares an accurate home study to reflect the
dynamics of the family and their communication style, strengths and
weaknesses and significant factors of their background and
personalities to assist in a determination of their appropriateness
to foster parent a child. Assist prospects in completing the
licensing process. Has a working knowledge of the Laws of
Florida and the Rules in the Florida Administrative Code relating
to the licensure operation and maintenance of foster homes and the
administrative procedures. Receives applications ensuring the
data received is documented and within 30 days of receipt, provides
to the applicant in writing a list of the things still needed to
complete the licensing process. Provides application package
to supervisor for review within 30 days upon applicant's completion
of PRIDE classes. Employee will perform all tasks in a
professional and courteous manner.
- Conducts or participates in monthly county recruitment meetings
with planned agenda; coordinates activities with district public
information officer for positive coverage of recruitment events;
coordinates and oversees individual county recruitment plans and
activities; tracks county recruitment efforts to locate potential
foster homes as assigned. Collaborate with the Department of
Children and Families on a regular basis to determine the type of
homes needed with documentation provided to the unit.
- Perform case management duties and be accessible to assigned
clients on a 24-hour basis using equipment provided by agency.
- Retention activities to include determination of the needs of
foster families to retain them. Data collection through
surveys, personal visits and staff feedback to address home
closings, positive relationship development, in-service training
and the support services required to maintain foster homes.
- Receives, organizes and prepares all licensing information
packets in the manner consistent with the program requirements..
Submits licensing packets to the supervisor for approval two weeks
in advance of the license expiration, if one exists. Ensures
all documentation is received and/or prepared thoroughly,
completely and accurately. Maintains accurate, up-to-date
licensing files on all facilities and homes, coordinates and
exchanges information with other programs. Carefully reviews
all application materials for appropriateness and accuracy.
Advises all applicants within 30 days upon receipt of application
if any materials are deficient.
- Provide appropriate referrals for clients and assist in linkage
to those referrals as necessary.
- Maintain professional communication and teamwork as a liaison
with referral agency.
- Represent Foster Care Program in court proceedings if
- Attend staff meetings, supervision sessions and inter-agency
staffing as required.
- Compile required reports on families in caseload and submit to
supervisor in a timely manner, including progress notes, reports to
the Department of Children and Families and courts as the needs
- Adhere to professional standards and ethics.
Responsible to carry and maintain an agency cell phone.
Responsible to participate in unit after hour on-call placement
Must be flexible to work some nights and weekends based on need
Other duties as reasonably assigned by unit Supervisor.
- Responsible to carry and maintain an agency cell phone. Other
duties as reasonably assigned by unit Supervisor. Must be available
to work some evenings and weekends.
- Ability to drive self and clients, operate a computer, sit for
long periods of time, and develop coherent written correspondence
and progress notes, adapt to irregular hours, perform light lifting
and be flexible to rotate on call as needed.
- Must be able to work evenings and some weekends
- Must be able to use own vehicle to perform job duties. Ability
to travel locally and out of local area in the execution of
professional duties and for training/conferences.
- A valid Florida driver's license and auto insurance.
Education and Experience
Competencies (Skills/Knowledge &
- Good written and verbal communication, time management,
organizational and interpersonal leadership skills.
- Ability to function in a team setting, and professionally serve
a diverse multi-cultural client population.
- Dependability, discretion and good judgment are essential.
- Must possess the ability to establish and maintain effective
relationship with co-workers and the general public.
- Must be able to function in the community without the presence
of direct supervision. Must be able to maintain high level of
- Responsibility in reporting activities, conduct and schedule to
- Adherence to agency policies and management practices.
- Effective environmental support services to client families
assigned by the program.
- Team player with co-workers and program staff
- Accurate, complete and timely documentation of case related
- Must demonstrate sensitivity to our service population’s
cultural and socioeconomic characteristics and needs.
Why Work With LSF?
Ability to Make an Impact in Multiple Areas
LSF offers several programs, spanning across a wide range of
populations in need. This gives our team members an opportunity to
learn and potentially work in programs outside of their direct
area. Either way, members of the LSF family will play a
part in transforming the lives of those in need.
A career at LSF means working and learning alongside talented
professionals in a dynamic and inclusive environment. The values of
our organization – OPEN-MINDED, COMPASSIONATE,
GENEROUS, VISIONARY and HONESTY –
drives each one of us.
People working at Lutheran Services Florida treat each other
like family. Whether you work on the front lines or work in an
office, you share a common bond that is felt throughout the
Because of the variety of programs we offer throughout Florida,
team members have the option to explore areas of interest in other
programs or grow within their existing program/department.
Amazing benefits package
- Medical, dental and vision
- Teledoc (24/7 access to doctors via phone and video)
- Employee Assistance Program (EAP)
- Long-term disability
- Employer paid life insurance (1X salary), AD&D
- Health and dependent care FSA
- 13 paid holidays + 1 floating holiday
- Generous PTO policy
- 403(b) Retirement plan with 3% discretionary employer
- Tuition reimbursement
- LifeMart employee discount program (savings on everything from
computers to car rentals)
- Additional voluntary benefits:
- Short-term disability
- Group life insurance
- Accident, critical illness/Cancer and hospital policy
- Legal Shield coverage
Lutheran Family Services embraces diversity, equity
and inclusion in all business practices. LSF is proud to be an
equal opportunity employer.
Keywords: Lutheran Services Florida, Fort Myers , Licensing Case Manager (7126), Other , Fort Myers, Florida
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