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Patient Experience and Engagement Specialist

Company: Lee Health
Location: Fort Myers
Posted on: November 16, 2021

Job Description:

Patient Experience and Engagement Specialist Location: Fort Myers, FL
Category: Professional
Type: Full Time
Schedule: DaysDescription:Location: HealthPark Medical Center ---------- Department: Patient Experience and Engagement ---------- Workdays/Nights:9981 So HealthPark Circle ---------- Shift: Shift 1 ---------- toFort Myers,--FL--33908 ---------- Work Type: Full Time ----------

Job Summary


S erves as an integral part of the systems efforts to implement and sustain all improvement related initiatives in achieving excellence in patient experience and team engagement. This role includes providing mentorship, coaching and consultation across the continuum of Lee Health. This position serves as a facilitator to spread evidence based practices in ongoing improvement efforts to transform to a high performing patient centered culture. The scope of this position includes building partnerships and working collaboratively with physicians and leaders for needs assessment, as well as solution design, development, implementation and evaluation Job Requirements

Educational Requirements
Degree/Diploma Obtained Program of Study Required/
Preferred and/or

Bachelor's Required and

Master's Preferred

Experience Requirements
Minimum Years Required Area of Experience Required/
Preferred and/or

7 Years Organization Transformation Required

Additional Requirements
Minimum 7 years professional level organizational development or culture transformation related field. Expertise and experience in building leadership development programs for multiple levels with an organization including high potential talent, system and front line leaders, physicians and advanced providers and staff. Experience in coaching, change management and performance improvement. Excellent platform and facilitation skills, ability to engage an audience.
State of Florida Licensure Requirements
Licenses Required/
Preferred and/or

Certifications/Registration Requirements
Certificates/Registrations Required/
Preferred and/or

Other: Strong facilitation, communication, relationship building, coaching and presentation skills are required.US:FL:Fort MyersApply

Keywords: Lee Health, Fort Myers , Patient Experience and Engagement Specialist, Other , Fort Myers, Florida

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