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Remote Retail Customer Service Representative

Company: VirtualVocations
Location: Fort Myers
Posted on: January 9, 2022

Job Description:

A retail company is seeking a Remote Retail Customer Service Representative.

Candidates will be responsible for the following:
Handling a high volume of customer inquires
Assisting customers with questions while personalizing the experience for each caller
Confirming refunds, taking payments, placing orders, analyzing account data, etc
Applicants must meet the following qualifications:

Problem solves and de-escalates unique situations while sustaining a high-paced call volume
Learns and works in a virtual environment with a set schedule and structured day
Effectively communicates with a variety of customer styles, peers, and leaders
Multitasks with ease and navigates multiple systems and screens while assisting customers
Can sit for long periods of time
Available to work weekends, holidays and additional hours as required

Keywords: VirtualVocations, Fort Myers , Remote Retail Customer Service Representative, Other , Fort Myers, Florida

Click here to apply!

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