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Telephone Triage Representative

Company: Express Employment Professionals - (Northeast Corr
Location: Fort Myers
Posted on: January 15, 2022

Job Description:

JOB SUMMARY: -- -This position provides customer service, patient assistance, -- -and other assigned duties.DUTIES/RESPONSIBIITIES**:Answer incoming callsCollect information to determine proper department assistanceTransfer calls to appropriate department/personnelSupport Scheduling team with:Canceling and rescheduling appointmentsCreating new accounts (demographics, faxing referrals, records requests)Assist with E-faxesAll other duties as assigned.REQUIRED EDUCATION/EXPERIENCE:At least 1 year Customer Service experience.At least 1- year experience with multi-line telephone system.Excellent communication skillsAbility to efficiently organize work and maintain a high level of accuracy and productivity.PREFERRED:-- --- --- --- --- --- --- -Bilingual/fluent in Spanish/English

Keywords: Express Employment Professionals - (Northeast Corr, Fort Myers , Telephone Triage Representative, Other , Fort Myers, Florida

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