Contact Center Support Expert
Company: Insite Managed Solutions
Location: Fort Myers
Posted on: May 7, 2022
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Job Description:
Job DescriptionJob Type: Full-timeLocation: In-Office - Fort
MyersCompensation: $17 an hour, 401k, PTOPaid training, starts
Monday, June 13thPOSITION OBJECTIVE This call center position
provides customer service and troubleshooting support for Delta
Faucet Company products such as faucets, fixtures, etc. You will
utilize critical thinking skills to provide support services to
customers such as consumers, plumbers, and dealers with varying
levels of faucet and fixture knowledge. As a Contact Center Support
Expert, you will provide support for various call types, including
several different contact types such as phone, email, text message,
and social media. This position will handle customer interactions
by delivering a "Best in Class" approach. You will accomplish this
by responding quickly on the telephone with intelligence and
etiquette. The ideal candidate has previous experience in all
position requirements and will show a high-energy work
ethic.QUALIFICATIONS
Keywords: Insite Managed Solutions, Fort Myers , Contact Center Support Expert, Other , Fort Myers, Florida
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