Desktop/Tech Support: III (Senior)
Company: Apply on Job.com
Location: Fort Myers
Posted on: May 11, 2022
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Job Description:
Job title: IT Field Support Tech: III (Senior)Position requested
for the Southwest Florida region (Lee, Collier and Charlotte
counties).Top skills:Exemplary customer service skills (verbal and
written)ServiceNow and Ivanti experience a plusProficient Windows,
Mac and mobile computing skillsAbility to adapt to a changing
environment and handle multiple prioritiesProvides hands-on user
support by troubleshooting hardware and software problems for
desktop and laptop computers as well as mobile devices.Configures
workstations for new users and upgrades existing equipment and
software.Sets up and maintains network and telecommunication
systems. Troubleshoots LAN, server and connectivity issues.Utilizes
ticketing and hardware asset management system.Re-images computers,
performs data migrations and restorations, and conducts remote
problem solving as needed.Work collaboratively with team members on
local and national projects by actively participating in meetings
and making contributions to ensure delivery of technology products,
programs, services and improvement of Agile Product
development.Must possess a working knowledge of hardware
components, hardware configurations, and have strong software
experience.???????Relevant Bachelor's degree or equivalent
combination of education and experience5 - 10 years of related and
extensive IT Support experienceReports to ManagerSupport consists
of 14 offices in the Southwest RegionUse of personal vehicle with
mileage reimbursement
Keywords: Apply on Job.com, Fort Myers , Desktop/Tech Support: III (Senior), Other , Fort Myers, Florida
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