Branch Operations Assistant
Company: IAA
Location: Fort Myers
Posted on: June 24, 2022
Job Description:
IAA, Inc. is seeking a Branch Operations Assistant to join our
team in Fort Myers, FLIAA, certified as a Great Place to Work -, is
a leading global marketplace connecting vehicle buyers and sellers.
Leveraging new technology and focusing on innovation, IAA's unique
platform facilitates the marketing and sale of total-loss, damaged,
and low-value vehicles. Headquartered near Chicago in Westchester,
Illinois, IAA has nearly 4,000 talented employees and more than 200
facilities throughout the U.S., Canada, and the United Kingdom. The
Branch Operations Assistant addresses all customer inquiries under
the direction of the Branch Manager including all clerical duties
needed in the office, performing basic yard functions to ensure
that all key information is recorded on incoming vehicles, and
helping with the upkeep and maintenance of these vehicles
throughout the sale process.Key Accountabilities:
- Provide a variety of customer support services through the
mail, telephone, and direct personal contact
- Process orders and assignments
- Enter data into the computer system
- Reference pricing and delivery information
- Respond to customer questions, complaints, and requests
- Set up new records and maintain existing records
- Perform word processing assignments, filing, and related
clerical duties
- Process all necessary paperwork in preparation for auction day,
securing necessary approvals
- Follow well-established procedures and under the close
direction of the supervisor
- Open to learning automobile titling
- Help with other office functions as needed
- Vehicle check-in by recording and filing information on
vehicles being assigned to the facility
- Detail (thoroughly clean) vehicles to improve their appearance
for purposes of enhancing their value at auction
- Operate passenger vehicles in a safe manner for the purposes of
moving the vehicles around the facility and storing them in the
appropriate locations at the branch
- Assist visitors by providing appropriate guidance and directing
them to the appropriate person for additional assistance
- Receive training in forklift/loader operation
- Immediately report all violations of company policy to a
supervisor or manager
- Become an expert for entry-level Yard Attendants and Customer
Service Representatives Additional Information
- Able to communicate and work with customers & towers
- Basic computer skills
- Time managing skills
- Ability to work unattended
- Clear communication skills
- Professional and clean appearance
- Ability to function well as part of a team
- Must be willing to learn how to operate a forklift
- General mechanical knowledge of the makes and models of
vehicles required
- Experience in the equipment rental or construction industry and
related fields preferred
- Basic automotive repair skills preferred
- Previous forklift operating experience is a plus
- Must be able to lift and carry up to 75 lbs. and perform
activities that involve stooping, bending, standing, and walking
for reasonable periods of time
- Driver's License Required
- 18+ Age Requirement Experience:
- High School Diploma or Equivalent
- 0-2 Years of related experience In return for your excellent
skills and abilities, we offer a benefits package including: health
insurance, 401K, STD/LTD, Life Insurance/Accidental Death, and
Dismemberment, paid holidays, and vacations.About IAA: IAA,
certified as a Great Place to Work -, is a leading global
marketplace connecting vehicle buyers and sellers. Maximizing new
technology and focusing on innovation, IAA's unique platform
facilitates the marketing and sale of total-loss, damaged, and
low-value vehicles. Headquartered near Chicago in Westchester,
Illinois, IAA has nearly 4,000 employees and more than 200
facilities throughout the U.S., Canada, and the United Kingdom.IAA
is dedicated to providing equal employment opportunities regardless
of race, creed, religion, color, sex, age, national origin,
disability, sexual orientation, gender identity, genetic
information, veteran status, citizenship status, or marital status.
IAA is a drug-free workplace. EEOEWe will ensure that individuals
with disabilities are provided reasonable accommodation to
participate in the job application or interview process, perform
necessary job functions, and receive other benefits and privileges
of employment. Please contact us to request accommodation.
- Equal Opportunity Employer/Protected Veterans/Individuals with
Disabilities
Keywords: IAA, Fort Myers , Branch Operations Assistant, Other , Fort Myers, Florida
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