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Regulatory specialist

Company: The State of Florida
Location: Fort Myers
Posted on: September 22, 2022

Job Description:

Requisition No: 682623 Agency: Business and Professional Regulations Working Title: REGULATORY SPECIALIST II - 79000233 1 Position Number: 79000233 Salary: $1,200.00 Biweekly Posting Closing Date: 09/17/2022 DIVISION OF ALCOHOLIC BEVERAGES & TOBACCORegulatory Specialist II Position Number: 79000233 Hiring Salary: $1,200.00 Biweekly**Open Competitive Announcement** ***Successful completion of background screening is required for this position.*** The Florida Division of Alcoholic Beverages and Tobacco licenses the manufacture, distribution, sale, and service of alcoholic beverage and tobacco products in Florida, including: receipt and processing of license applications; collection and auditing of taxes and fees paid by licensees; and enforcement of the laws and regulation of the alcoholic beverage and tobacco industries, pursuant to Chapters 210, 561-565, 567-569, Florida Statutes. The Division's three bureaus - Licensing, Auditing and Enforcement - comprise a team of approximately 330 personnel fulfilling the regulatory obligations of the Division throughout the state. Minimum Requirements:

  • Must have two (2) years of customer service experience or two (2) years of post-high school education.
  • Must be proficient in Microsoft Office Suite (Microsoft Word, Excel and PowerPoint).
  • Must have experience verbally relaying and communicating information to the public.
  • Must have experience researching and communicating policies, procedures, statutes and rules.
  • Must be able to travel for training and meetings as assigned. ***Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills, and abilities must also be clearly disclosed on the State of Florida Employment Application. Any omission, falsification, or misrepresentation in qualifying question responses will be cause for elimination from the selection process.*** Position Notes:
    • This Advertisement may be used to fill current and future vacancies for up to six months from date of closing.
    • The applicant will be required to take a Skills Verification Test (SVT) and a typing test. The applicant will be required to pass the typing test with 25 correct words per minute to move forward to the second part of the SVT. Duties & Responsibilities: This is a Career Service position assigned to the Bureau of Licensing, Ft. Myers District Office. The Regulatory Specialist II position is assigned a variety of regulatory activities for the review of applications and the issuance of licenses, permits, and registrations for the sale of alcoholic beverages and tobacco. This position works independently performing professional work involving eligibility determination activities for the issuance of alcoholic beverage, cigarette, and tobacco licenses, permits, and registrations. The duties of this position include, but are not limited to:
      • Reviewing applications for licenses, permits, and registrations to ensure the applicants, premises, and locations are qualified for licensure.
      • Corresponding and communicating with applicants regarding omissions or deficiencies in license applications.
      • Processing routine and complex applications based upon department policy, Florida Administrative Code, or Florida Statutes.
      • Independently evaluating qualifications and requirements to determine eligibility for licensure.
      • Independently determining approval or denial of applications submitted for completeness, accuracy, and compliance.
      • Effectively communicating with the supervisor in the event of a denial for further action.
      • Updating all necessary systems, logs, and other applicable data systems consistently and accurately.
      • Providing excellent service, accurate information, and specific guidance to internal and external customers regarding licensure functions.
      • Processing fee payments to ensure all monies received are deposited in the correct bank account accurately and timely, per established agency receipting procedures.
      • Accurately responding to internal and external inquiries concerning licensure requirements as well as other pertinent information regarding laws, rules, compliance, policies, and procedures. ***This position is a non-sworn career service position located within the Bureau of Licensing*** Knowledge, Skills & Abilities:
        • Ability to multi-task, working on multiple issues simultaneously and independently;
        • Ability to determine work priorities and ensure proper completion of work assignments;
        • Ability to communicate effectively, both orally and in writing, by understanding written sentences and paragraphs in work related documents, by talking with others to effectively convey information, by actively listening to others, and by communicating effectively with others in writing as indicated by the needs of the audience;
        • Knowledge of and ability to understand and apply applicable statutes, rules, policies, and procedures;
        • Ability to compile, organize, and analyze data as well as present findings;
        • Ability to establish and maintain effective working relationships with others;
        • Knowledge of computer systems and software used to perform writing, calculating, and data entry tasks, and licensing application processing functions;
        • Ability to handle telephone calls in a courteous and effective manner; ***The hours of work for this position are 8:00 a.m. to 5:00 p.m., Monday through Friday, with a one-hour lunch break. Due to the requirement for interaction with the public during state business hours, this position is not authorized for telecommuting or a flexible work schedule.*** Desired Qualities / Aptitudes Preference will be given to candidates that demonstrate competencies essential to successful performance in the position, which include:
          • Experience reviewing legal or financial documents.
          • Experience working with records using an automated data management system.
          • Proficiency with problem-solving, including the ability to identify issues and resolve problems in a timely manner.
          • Possessing strong interpersonal skills.
          • Communicating clearly in writing and orally.
          • Effectively reading and interpreting information, accurately presenting numerical data, and skillfully gathering and analyzing information.
          • Prioritizing and planning work activities.
          • Independently monitoring work for quality.
          • Ability to write and speak fluently in English and a second language. Additional consideration will be given to applicants as determined by need of the office. ***Applicants must complete all fields in the Candidate Profile. Work history, hours worked and formal education are required to be considered in qualifying for this position. Responses to Qualifying Questions must be verifiable in the Candidate Profile. Resumes and other documentation can be attached to provide additional information.*** Important Notices - Please be advised: Experience, education, and training used to meet the minimum qualifications and in response to the qualifying questions must be verifiable through information contained in your application. When completing the online application, all gaps of employment or education greater than 30 days starting from high school must be explained (approximate date, month, and year) identifying company name or if unemployed. Incomplete applications will not be considered. Special Notes of Interest
            • If notified of selection for this position and are currently licensed through any division of the Florida Department of Business & Professional Regulation, the license may be required to be placed in an inactive status to accept the position.
            • This position requires a security background check and participation in direct deposit. The applicants Social Security Number (SSN) and date of birth are required to conduct this background check.
            • Applicants are required to apply through the People First system by the closing date, by applying online in People First. All required documentation must be received by the closing date of the advertisement. If you have any questions regarding your application, you may call . Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status. NOTE: This position requires a security background check and/or drug screening and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check. Applicants are required to apply through the People First system by the closing date, by applying online. All required documentation must be received by the closing date of the advertisement. If you have any questions regarding your application, you may call . The Florida Department of Business & Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at (850) 487-2074. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation. SPECIAL REMINDERS: Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: . If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The Florida Department of Business & Professional Regulation values the sacrificesveterans and their family members have given to our country and supportsthe hiring of returning service members and military spouses. A candidate for veterans preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016, F.A.C., with the Florida Department of Veterans Affairs, Veterans Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL, 33778, . The Department of Veterans Affairs has also established an email where people can electronically file claims or ask questions. The email is We hire only U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.
              • State of Florida retirement package: 3% employee contribution required
              • Nine annual paid holidays and one personal holiday
              • Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
              • Ability to earn up to 104 hours of paid sick leave annually
              • The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees
              • The State of Florida provides a $25,000 life insurance policy to eligible employees
              • Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
              • Tax deferred medical and child care reimbursement accounts are available
              • Tuition waiver program to attend an approved State of Florida College or University For additional benefit information, please visit the following website: The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.

Keywords: The State of Florida, Fort Myers , Regulatory specialist, Other , Fort Myers, Florida

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