Patient Support Assistant

Company: Florida Cancer Specialists Research Institute (FCS
Location: Fort Myers
Posted on: November 21, 2022

Job Description:

Position Summary:
The Patient Support Assistant will be available to assist staff with patient care needs, guide/escort patients and family members within the clinic and assist with housekeeping duties throughout the clinic.
The Patient Support Assistant will also assist with screening patients for COVID as well as perform temperature checks on patients.

Position Qualifications/Requirements
Education : High School diploma or equivalent
Previous Experience : Previous experience as a Medical assistant preferred
Previous experience in a medical office setting preferred
Core Capabilities :
Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.
Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
Communication Skills: Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.
Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.
Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required.
Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
Computer Skills: Proficiency in MS Office Word, Excel, Power Point, and Outlook required.
Certifications/Licenses : N/A
Valid state Driver's License for travel to satellite offices and offsite meetings. Compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy is required.
Travel (double click to check relevant box): X 0% 75% S t andard Work Days/Hours (specify weekends and call requirements) : Monday, Tuesday, Wednesday, Friday - 32 hours/week.
E s sential Physical Requirements : refer to last page of position description job specific for physical and mental requirements

Keywords: Florida Cancer Specialists Research Institute (FCS, Fort Myers , Patient Support Assistant, Other , Fort Myers, Florida