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Customer Service Representative Remote Bilingual

Company: VirtualVocations
Location: Fort Myers
Posted on: September 21, 2023

Job Description:

A company is looking for a Customer Service Representative (Remote/Bilingual).
Key Responsibilities:

Answer incoming telephone calls and resolve customer questions, complaints, and requests
Utilize internal policies and procedures to meet productivity and quality standards
Log and retrieve information, perform data entry, and communicate responses within required turnaround times

Required Qualifications:

High School diploma or equivalent
2+ years of customer service/telephone experience in a similar call center environment and/or industry
General knowledge of office environment and business processes
PC proficiency, including Microsoft Office Suite
Knowledge of eligibility verification and Medicaid program requirements preferred

Keywords: VirtualVocations, Fort Myers , Customer Service Representative Remote Bilingual, Other , Fort Myers, Florida

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