Customer Service Representative Remote Bilingual
Company: VirtualVocations
Location: Fort Myers
Posted on: September 21, 2023
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Job Description:
A company is looking for a Customer Service Representative
(Remote/Bilingual).
Key Responsibilities:
Answer incoming telephone calls and resolve customer questions,
complaints, and requests
Utilize internal policies and procedures to meet productivity and
quality standards
Log and retrieve information, perform data entry, and communicate
responses within required turnaround times
Required Qualifications:
High School diploma or equivalent
2+ years of customer service/telephone experience in a similar call
center environment and/or industry
General knowledge of office environment and business processes
PC proficiency, including Microsoft Office Suite
Knowledge of eligibility verification and Medicaid program
requirements preferred
Keywords: VirtualVocations, Fort Myers , Customer Service Representative Remote Bilingual, Other , Fort Myers, Florida
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