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Client Relationship Associate

Company: Gartner
Location: Fort Myers
Posted on: July 12, 2019

Job Description:

What makes Gartner a GREAT fit for you? When you join Gartner, youll be part of a fast-growing team that helps the world become smarter and more connected. Were the worlds leading research and advisory company, achieving consistent double-digit growth by steering clients toward the right decisions with business and technology insights they cant find anywhere else. Our associates enjoy a collaborative work environment, exceptional training and career development as well as unlimited growth opportunities. If you like working with a curious, supportive, high-performing team, Gartner is the place for you.About this role:

Are you passionate about technology, enjoy working with multiple teams and comfortable working in a target driven environment?

Gartner is looking for a Client Relationship Associate to join the Client Services Organization in our Fort Myers, Florida office. You will be part of a fast-paced, dynamic team providing the highest level of client support high - level individuals in some of the worlds most successful companies. You will build relationships with our existing clients ensuring they receive value from their Gartner services. You will understand their critical initiatives, align Gartner research and expertise, and help Gartner maintain its growth by ensuring strong client retention. #earlycareers

A typical day might look like:

Manage book of business around 2,000 clients by conducting quarterly cadence calls

Build relationships with existing Gartner for Technical Professionals (GTP) clients to ensure that they are engaged and getting the most value from our services

Proactively seek to understand Client IT related business initiatives and align them to the appropriate Gartner research and expertise

Partner with Sales Executives and other internal business units to manage client relationships

Ensure the client renews their service prior to the cancellation date of the contract

You may have:

Bachelors Degree preferred

1-3 years of experience within a professional business setting AND/OR recent graduates with 1-2 business related internships

Interest or experience in IT related industry

Youre great at:

Building relationships over the phone with senior level individuals

High personal motivation, self-management, and detail oriented

Experience within a performance - based environment preferred

Passion for customer service

Excellent verbal and written communication skills

Strong computer efficiency

Ability to plan and prioritize daily tasks/responsibilities

Demonstrated ability to work well under pressure

Collaborating with others to overcome challenges

Meeting or exceeding metrics

We offer:

An upbeat, positive and collaborative working environment

Opportunity to develop your career in a worlds leading IT Research and Advisory Company which is facing incredible growth with expectations to double in size by 2019.

Competitive compensation and performance based bonus structure

Company benefits such as: Health Insurance, 401K with company match, Tuition Reimbursement, Wellness Rewards, 20 days of Paid Time-Off, etc.

Two weeks in the classroom training program, assigned mentor and two weeks of shadowing top performers

Job Requisition ID:26736

By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy

For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

Keywords: Gartner, Fort Myers , Client Relationship Associate, Other , Fort Myers, Florida

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