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Coordinator, Student Care Services

Company: Florida Gulf Coast University
Location: Fort Myers
Posted on: October 12, 2019

Job Description:

Education - Master's Degree Skills - Case Management - Crisis Management - Ellucian - Microsoft Word - Microsoft Office The Coordinator, Student Care Services resses the needs of students who are experiencing difficulties related to mental health, physical health and/or psycho-social adjustment, or who need general assistance. Required Qualifications Master's degree from an accredited institution in Higher Education, Student Affairs, College Student Personnel, Counseling, Social Work, or a closely related field. Two years of professional full-time experience in student affairs working directly with students in advising, college level TRiO programs, career development or assistance programs. Requires some night and weekend work as needed for outreach and educational programming. Experience with personal computers using Microsoft Office (Word, Excel, Outlook). Preferred Qualifications Four years of professional full-time experience in case management or student care services with experience in crisis management. Experience with student records management such as Banner, Maxient or similar software. Experience in case management or assistance programs for college-level students. Knowledge, Skills & Abilities Demonstrated knowledge of case management systems and experience with referrals, documentation and active follow-up. Knowledge of federal, state and local laws, statutes, regulations, codes, and standards related to the area of responsibility. Knowledge of student support and intervention theory and best practices. Knowledge of mental health and wellness issues in college student population. Knowledge of assessment, risk management and violence prevention strategies and approaches and how to them in a university setting. Excellent interpersonal, verbal and written communication skills. Strong organization skills and an ability to prioritize and complete simultaneous projects within deadlines. Ability to operate personal computers with proficiency and learn new applications and systems. Ability to plan, implement, and evaluate programs/services. Ability to accurately prepare and maintain records, files, and reports. Ability to operate personal computers with proficiency and learn new applications and systems. Ability to interact in a professional manner with a diverse group of staff, faculty, students, and the community in a service-oriented environment. Ability to maintain confidentiality and discretion at all times. Ability to analyze and solve problems, draw valid conclusions, and/or develop appropriate alternatives where applicable. Ability to work successfully as both a member of a team and independently with minimal supervision. Ability to laws, regulations, policies and procedures consistently. Salary Range $38,000 - $40,500 annual Job Duties Essential Job Duties Typical duties may include but are not limited to: - Serves as a resource on student social/emotional development regarding student interaction with other students, faculty, and staff. - Provides care services to students including formulating intervention plans, facilitating communication, and follow up. - Maintains relationships with staff and other agencies to provide care coordination with needed services and support through advocacy and referrals. - Maintains and disseminates a directory of community resources available to students. - Oversees withdrawal requests for extenuating circumstances process. - Develops, implements, and evaluates programs to promote Student Care Services and educate the campus community. - Maintains accurate case records. Provides monthly reports and assists in the preparation of the Annual Report. - Interprets University policy regarding students and recommends necessary updates. - Provides input in the development of departmental goals, strategies, operations and procedures. Other Job Duties Other Duties - Performs other job-related duties as assigned. Posting Detail Information Posting Number PS739P Open Date 09/20/2019 Close Date 10/11/2019 Open Until Filled Yes Special Instructions to Applicants

Keywords: Florida Gulf Coast University, Fort Myers , Coordinator, Student Care Services, Other , Fort Myers, Florida

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