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Patient Care Liaison

Company: Lee Health
Location: Fort Myers
Posted on: November 9, 2019

Job Description:

PATIENT CARE LIAISON

LOCATION: 13681 Doctor's Way, Fort Myers, FL
DEPARTMENT: PCU
CATEGORIES: Clerical, Nursing Support
TYPE: Full-Time
SHIFT: 11:00 AM-11:30 PM
SCHEDULE: Variable

DESCRIPTION:

Join our team and help build the future of Lee Health! If you enjoy working in a fast paced setting with a variety of people, as a Patient Care Liaison, we have an opportunity for you!

This position requires exceptional customer service skills and ability to follow through in a fast paced setting. Great communication skills and basic computer skills needed.

Best qualified candidates will possess a proven work history in a customer service role. A resume is strongly recommended.

Must be available to work 12 hour shifts, variable days and hours including some weekends and holidays.

This role serves as a liaison between the patient, family, hospital staff and physicians to ensure a favorable patient experience and efficient coordination of unit flow. Responsible for a variety of clerical and non-clerical duties that support the overall operations of the nursing unit as well as the optimal delivery of care within the health system. Routinely engaged in identifying, elevating and providing alternative solutions to challenges to appropriate personnel. Provides timely information to decision making personnel.

Requirements:

EDUCATIONAL REQUIREMENTS

DEGREE/DIPLOMA OBTAINED
PROGRAM OF STUDY
Required/
Preferred AND/OR

-------------------------

EXPERIENCE REQUIREMENTS

MINIMUM YEARS REQUIRED
AREA OF EXPERIENCE
Required/
Preferred AND/OR

No Experience Required

-------------------------

STATE OF FLORIDA LICENSURE REQUIREMENTS

LICENSES
Required/
Preferred AND/OR

Not Required

-------------------------

CERTIFICATIONS/REGISTRATION REQUIREMENTS

CERTIFICATES/REGISTRATIONS
Required/
Preferred AND/OR

Lee Health is a drug/tobacco-free workplace. Pre-employment drug testing is required.
We are an equal opportunity employer.

Keywords: Lee Health, Fort Myers , Patient Care Liaison, Other , Fort Myers, Florida

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