Manager, Last Mile Operations
Company: XPO Logistics
Location: Fort Myers
Posted on: May 16, 2022
Job Description:
Solutions driven success. XPO is a top ten global provider of
transportation services, with a highly integrated network of
people, technology and physical assets. At XPO Logistics, we look
for employees who like a challenge and can communicate effectively
in all situations. We want to leverage your skills and years of
experience to drive positive results while ensuring a bright future
for yourself and XPO. If you're looking for a growth opportunity,
join us at XPO. As the Operations Manager at XPO Logistics, you'll
have the opportunity to connect with customers, assist in route
planning and monitoring, and build a bright professional future. We
will equip you with the best tools in the industry to grow and
develop to a level that will exceed your expectations and help you
reach your career goals. If you're looking for a growth
opportunity, join us at XPO. Pay, benefits and more.We are eager to
attract the best, so we offer competitive compensation and a
generous benefits package, including full health insurance
(medical, dental and vision), 401(k), life insurance, disability
and the opportunity to participate in a company incentive plan.
What you'll do on a typical day:
- Oversee the daily operations of contract carriers, including
maintaining contractor schedules, monitoring routes, reports and
fostering positive working relationships with contract carriers and
helpers
- Use route planning software to build efficient delivery
routes
- Manage the dispatch of contract carriers and resolve issues
throughout the day
- Identify problem areas, including restructuring routes to
improve operational efficiencies
- Train and develop contract carriers, dispatchers to meet and
exceed customer expectations
- Ensure that all work is completed accurately and within
established time frame
- Ensure photos are taken for every job
- Allocate and request additional resources as needed
- Develop and mentor staff to reach goals; train staff on company
policies and procedures
- Carry out managerial responsibilities, including interviewing,
hiring, disciplining and resolving issues
- Ensure compliance with corporate warehouse policies, procedures
and programs
- Supervise employees in accordance with company policies and
applicable laws, including interviewing, hiring and training
employees, planning, assigning and directing work, appraising
performance, rewarding and disciplining employees, and addressing
complaints/resolving problemsWhat you need to succeed at XPO:At a
minimum, you'll need:
- 4 years related logistics and supervisory experience
- Experience with Microsoft Office such as Word, Outlook and
Excel.
- Experience operating a forklift and pallet jackIt'd be great if
you also have:
- Bachelor's degree in business, logistics or similar
- Availability to work a variety of shifts, including holidays,
days, evenings, nights and weekends; travel between branches and
regions occasionally
- Experience mentoring, training and guiding
newer/less-experienced team members
- Bilingual English/Spanish (read, write and speak both
languages)
- Strong business acumen with the willingness to act in
partnership with management teamsBe part of something big. We are
proud to be an Equal Opportunity/Affirmative Action employer.
Qualified applicants will receive consideration for employment
without regard to race, sex, disability, veteran or other protected
status. All applicants who receive a conditional offer of
employment may be required to take and pass a pre-employment drug
test.
The above statements are not an exhaustive list of all required
responsibilities, duties and skills for this job
classification.
Review XPO's candidate privacy statement here.
Keywords: XPO Logistics, Fort Myers , Manager, Last Mile Operations, Professions , Fort Myers, Florida
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