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Customer Experience Associates - Nights/Evenings/Weekends

Company: Avis c/o Pandologic Inc
Location: Fort Myers
Posted on: January 10, 2019

Job Description:

CUSTOMER EXPERIENCE ASSOCIATE - EVENINGS/NIGHTS/WEEKENDS We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar and Payless - we're leading the way for the global mobility industry. We're continually harnessing the latest technology to develop integrated products and services that will offer entirely new travel possibilities with more convenience and flexibility than ever before. We're looking for the very best talent to join us, and in return we offer a fast-paced and collaborative working environment, committed to fostering innovation and putting the customer at the heart of everything we do. We are committed to helping you develop your talents and skills, supporting you every step of the way. In your first few months, you'll be given intensive training and empowered to take responsibility and deliver world-class high performing service! If you want to GO somewhere in your career, click 'Apply Now' today! -- Your Opportunity -- As a Customer Experience Associate,--you are integral to the success of our business! This position will give you the opportunity to utilize your skills to deliver outstanding levels of customer service. As a Customer Experience 'Superstar', you will be required to: Demonstrate effective customer service and promote our products and services Provide superior, friendly, engaging, and efficient customer service Partner with local managers to identify areas of opportunities to enhance the customer experience Be accountable for deliver an exceptional customer experience Role Requirements To be successful in this position you will have: A proven ability to influence performance in a--fast-paced retail, hospitality--or contact center environment A minimum of one year of sales or customer experience in a high volume or service oriented environment Passion for customer service and attention to detail - Goes the extra mile 100% customer focus, with proven experience within a customer facing environmentWork in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills Demonstrates professionalism and interpersonal skills Proven experience of working well within a team The courage to have powerful conversations and natural ability to build trusting relationships and champion change An organized, driven and self-motivated behaviors An ability to perform variety of customer facing functions Work flexible shifts including nights, weekends and holidays; and work overtime as required Work outdoors during all weather conditions Stand for long periods of time Lift up to 45 pounds Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply. High School Diploma or equivalent Basic Computer skills A valid--driver's license-- -- We offer a wide range of exciting benefits for part time employees, including: Employee Assistance Program Employee discounts Training opportunities Opportunities to make charitable donations Voluntary unpaid time off Discounted prices on the purchase of Avis/Budget cars 401(k) (eligible after 1,000 hours of service) Employee Stock Purchase Plan (eligible after 90 days of service) Vacation car rental ------#LI-LR1-- -- Drug screening is a part of our hiring process." -- Avis Budget is an Equal Opportunity employer - Veterans/Disabled and other protected categories The information listed in this advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. Your response to this ad may result in your being considered for employment with an affiliated company of Avis Budget Group, the publicly traded parent company of Avis Budget Car Rental, LLC and its subsidiaries. This advertisement does not constitute a promise or guarantee of employment. Type of employment: Part TimePandoLogic. Keywords: Customer Retention Specialist, Location: Fort Myers, FL - 33965 Date posted: 01/09/2019

Keywords: Avis c/o Pandologic Inc, Fort Myers , Customer Experience Associates - Nights/Evenings/Weekends, Professions , Fort Myers, Florida

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