FortMyersRecruiter Since 2001
the smart solution for Fort Myers jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Fort Myers
Posted on: July 14, 2019

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become An Agent: Please visit www.mommyjobsonline.com and click on Join Now and select the customer service job bankregistry to get connected with this client and tobecome a member. Please reference agent id code MJOLsarah on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Fort Myers , Inbound Travel Consultant, Professions , Fort Myers, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Nail Technician
Description: We are looking to add a Nail Technician to our team. See below for details and to apply for the position. This is a great opportunity to be a part of an organization that believes our team members are (more...)
Company: The Resort at Longboat Key Club
Location: North Port
Posted on: 07/23/2019

CDL-A Company Truck Driver
Description: New drivers are now eligible for 2,500 in sign-on incentives TransAm Trucking is now hiring company CDL-A truck drivers for long-haul career opportunities Apply today and enjoy life on the road with (more...)
Company: Trans Am
Location: Bradenton
Posted on: 07/23/2019

Regional CDL A Truck Drivers - No Touch Freight!.
Description: Steve C Davis Inc. is now hiring Regional CDL A Truck Drivers Dedicated Fed Ex Ground Account What We Offer:Earn Up to 80,000/Year Home Weekly Great Benefits Package: Medical, Vision, DentalPaid
Company: Steve C Davis
Location: Saint Petersburg
Posted on: 07/23/2019


HVAC Service Technician
Description: Source Refrigeration HVAC is one of the largest and fastest growing service providers to design, install and manage mission-critical refrigeration and HVAC in the United States. Our valued and dedicated (more...)
Company: Source Refrigeration And HVAC, Inc
Location: Fort Myers
Posted on: 07/23/2019

Regional CDL A Truck Drivers - Earn Up To $80,000/Year!.
Description: Steve C Davis Inc. is now hiring Regional CDL A Truck Drivers Dedicated Fed Ex Ground Account What We Offer:Earn Up to 80,000/Year Home Weekly Great Benefits Package: Medical, Vision, DentalPaid (more...)
Company: Steve C Davis
Location: Bradenton
Posted on: 07/23/2019

Day Warehouse Associate
Description: Description Essential Duties and Responsibilities: - Load and unload cases of product within a warehouse facility. Utilize hand trucks, pallet jack, reach truck, order-pickers, forklifts, turret truck, (more...)
Company: Southern Glazers Wine & Spirits
Location: Lakeland
Posted on: 07/23/2019

Benefit Consultants - Work at Home (Will Train)
Description: Nation's largest provider of healthcare benefit programs is currently interviewing for self-motivated people
Company: JMS Benefits
Location: North Port
Posted on: 07/23/2019

Shuttle Driver
Description: Courtyard Ft Myers I-75 Gulf Coast Town Center 10050 Gulf Center Drive Ft. Myers, Florida, 33913 United States Shuttle Driver About McKibbon Hospitality Hospitality and guest services professionals, (more...)
Company: McKibbon Hospitality
Location: Lehigh Acres
Posted on: 07/23/2019

Reefer Driver
Description: Contractor - Driver Western Flyer Xpress- REEFER Most carriers pay a higher CPM to reefer drivers because miles are generally not as high. Well, at WFX, you get the best of both worlds. Higher Pay and (more...)
Company: Western Flyer Express
Location: Saint Petersburg
Posted on: 07/23/2019

Company Drivers - Non-CDL Needed - Home Daily
Description: Plan and execute delivery activities including preparing delivery loads, following planned delivery routes, and assisting with merchandise installations or returns. Also responsible for unloading,
Company: Lowe's Companies Inc.
Location: Fort Myers
Posted on: 07/23/2019

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Fort Myers RSS job feeds