Customer Service Representative

Company: Larue Pest
Location: Fort Myers
Posted on: January 10, 2021

Job Description:

Who are we?Since 1978, Larue Pest Management has lived by our motto that strong roots produce beautiful leaves. Fueled by an unwavering dedication to our core values, Larue's roots grow deep within the communities we serve. Strength, teamwork, responsibility, integrity and promise represent the beautiful leaves that we strive to produce every single day. We offer an environment where each and every team member has the power to improve people's lives, provide peace of mind and deliver our promise of total customer satisfaction.Position Summary:Are you an outgoing, friendly person who answers the phone with a smile? If so, this could be the job for you!As the first person many of Larue's future clients come in contact with, your role as a Customer Service Representative is a meaningful one. Your main responsibility would include answering the phone to provide professional, caring support for customers, prospects, and co-workers. Additionally, Larue offers a flexible work environment for qualified candidates providing a mix between in- office and remote work. Functions and Duties: Answer incoming calls, schedule services and assign inspections with warmth and integrity. Document all relevant communications in customer database. Listen to customers concerns and take ownership as appropriate to ensure they are happy. Involve supervisor and/or other co-workers as needed to address the needs of customers. Take responsibility for good communication between customers and service team. Determine opportunities for additional services and effectively create leads for sales department. Attend and complete training and meetings as required. Supports accounts payable and receivable when requested. Performs various administrative tasks. Job Requirements: Outgoing and friendly personality with customer service knowledge including listening and analytical skills. Critical thinking and conflict resolution skills with the ability to multi-task. Strong attention to detail and organizational skills are necessary. Ability to make others feel important, as well as ability to learn new tasks quickly. Can effectively prioritize in dynamic, high pressure situations. Benefits: Incentives & Awards Generous Paid Time Off Plans Family Atmosphere In-Depth Industry Orientation Great Advancement Opportunities Company Matched Simple IRA Health and Dental Insurance This is a Drug-Free Workplace Offering Equal Employment Opportunities. Applications are received and employees are hired without regard to race, color, sex, religion, age, genetic information, national origin, disability, veteran's status, citizenship status, or any other protected classes under state, local, or country regulations. The receipt of this application does not mean that job openings exist and does not obligate us in any way. We appreciate your interest in our organization. Apply for This Job

Keywords: Larue Pest, Fort Myers , Customer Service Representative, Sales , Fort Myers, Florida