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Contact Center Customer Service Representative

Company: Kelly Services, Inc
Location: Fort Myers
Posted on: May 14, 2022

Job Description:

Job Description At Kelly -- Professional & Industrial, we---re passionate about helping you find a job that works for you HOW ABOUT THIS ONE? We---re seeking Contact Center Customer Service Representatives for a highly sought-after healthcare organization in south Fort Myers, FL. With us, it---s all about finding the job that---s just right for you. What You Will Do Provide excellent telephone customer service for patients in a high-volume inbound call center environment Accept 80-100 inbound calls daily Speak clearly and concisely and remain patient and calm in escalating situations Consistently meet quality assurance metrics When You Will Do It THIS POSITION IS NOT REMOTE 4-Week Training - Monday --- Friday - 8:00 am --- 4:30 pm - Posting Training - Monday --- Friday - Requires Start Time Flexibility from 7:00 am --- 10:30 am - What You Will Get Paid To Do It $15.00-$16.50 / Hour (Depending on Experience) What You Need A friendly and empathetic customer advocate approach to assisting customers High School Diploma / GED / Equivalent Education / Equivalent Experience 1 year of Contact Center experience preferred Bilingual Spanish / English is an advantage in this position What Happens Next Once you apply, you---ll proceed through the next steps if your skills and experience appear to be a good fit. But don---t worry Even if this position doesn---t work out, you---re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what---s next in your career is what we---re all about, so let---s get you to work. APPLY NOW to be a Contact Center Customer Service Representative Please email your updated resume to and put in the email body: "Interested in the Call Center position."

Keywords: Kelly Services, Inc, Fort Myers , Contact Center Customer Service Representative, Sales , Fort Myers, Florida

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