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Customer Service Representative

Company: Lee Health System
Location: Fort Myers
Posted on: October 9, 2018

Job Description:

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Requirements:

Educational RequirementsDegree/Diploma ObtainedProgram of StudyRequired/
Preferredand/orHigh School Diploma or EquivalentRequiredExperience RequirementsMinimum Years RequiredArea of ExperienceRequired/
Preferredand/orLess than 1 YearClerical/AdministrativeRequiredandInsurancePreferredorCustomer ServicePreferredAdditional Requirements1-2 years prior experience required for Lee Health Solutions.State of Florida Licensure RequirementsLicensesRequired/
Preferredand/orNot RequiredCertifications/Registration RequirementsCertificates/RegistrationsRequired/
Preferredand/orAdditional RequirementsBasic Life Support (BLS) may be required at some locations within 90 days of hire.



Company Description:

Lee Health System is an award-winning health care system dedicated to the Southwest Florida communities we serve. We are the fifth largest public health system in the country, and include 4 acute care hospitals, a Rehabilitation Hospital and a Children's Hospital. Located in Fort Myers near Tampa and Naples, we boast the beautiful beaches of the Gulf Coast and we're not far from Orlando, Miami and Fort Lauderdale.

Keywords: Lee Health System, Fort Myers , Customer Service Representative, Sales , Fort Myers, Florida

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